5500 Buckeystown Pike Reviews
Showing most recent reviews from verified customers of Sears Home Services
Richard Ishihara
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on March 27, 2025
Bob Rigney
Nice guy. Diagnosed problem, and provided me with options to get what I needed. I did, and the problem is fixed.
Customer service response - Thank you for your positive feedback, Bob! We're happy to hear that our technician diagnosed the problem and provided you with helpful options.
Sears Home Services on March 26, 2025
Wesley Johnson
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on March 26, 2025
Aaron Mesol
I can’t say enough good things about the technician who came out today. After multiple visits from other techs who either couldn’t figure out the issue or didn’t seem to care, this was the first technician who took real pride in his work. He was professional, knowledgeable, and efficient—everything you’d hope for but rarely get. Not only did he diagnose and fix the problem quickly, but he also took the time to explain what was wrong and how he was fixing it, which gave me confidence that the issue was truly resolved. His level of expertise was immediately apparent, and it was refreshing to finally have someone who clearly knew what they were doing. If every technician were like him, service calls wouldn’t be a frustrating experience. He’s a true professional, and I genuinely appreciate the quality of his work.
Customer service response - Thank you for your positive feedback, Aaron! We're delighted to hear that our technician was professional, knowledgeable, and efficient in resolving your issue and providing a clear explanation.
Sears Home Services on March 25, 2025
pam abramson
Cesar was wonderful. Showed up in time and explained what he was doing and listened to me when I told him what the machine was doing. He was careful and methodical. I want him for all of my appliance repairs!
Customer service response - Thank you for your positive feedback, Pam! We're delighted to hear that Cesar was wonderful and attentive to your needs during the repair.
Sears Home Services on March 23, 2025
Courtney Abrecht
Cesar was very knowledgeable and professional! He was able to fix our dryer in no time! I appreciate all the help! He’s awesome!
Customer service response - Thank you for your positive feedback, Courtney! We're delighted to hear that Cesar was knowledgeable and professional in fixing your dryer.
Sears Home Services on March 18, 2025
Julia Rhodes
I would recommend Mohammad anytime I am asked for an appliance expert. He is extremely professional, has excellent skills and is kind & patient. Refrigerator design doesn't give a lot of room to work - considering the welding required etc. (Refrigerator compressor replacement) Thank you, sir, for everything!
Customer service response - Thank you for your positive feedback, Julia! We're delighted to hear that Mohammad was professional and skilled in handling your refrigerator compressor replacement.
Sears Home Services on March 18, 2025
Aaron Kreinbrook
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on March 18, 2025
Angie BV
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on March 17, 2025
Alexander Afonso
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on March 17, 2025
