5500 Buckeystown Pike Reviews
Showing most recent reviews from verified customers of Sears Home Services
Sandra W
Technician was very courteous and knowledgeable. Explained the problem and installed new parts quickly.
hamza M
Very professional and speaks well to customer
Customer service response - Thank you for your positive feedback, Hamza! We're happy to hear that you found our service professional and appreciated the communication.
Sears Home Services on May 12, 2025
Albert B
We appreciate the communication and promptness ofvout tech wxpert. He was knowledgeable and quick in rwplacing the faulty part of our refrigwrator. I highly recommend this seevice. Thank you Abdul.
Customer service response - Thank you for your positive feedback, Albert! We're happy to hear that Abdul was knowledgeable, prompt, and efficient in replacing your refrigerator's faulty part.
Sears Home Services on May 11, 2025
Joyce Q
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on May 12, 2025
Denis M
Great job and great technician.
Customer service response - Thank you for your positive feedback, Denis! We're happy to hear that you had a great experience with our technician.
Sears Home Services on May 08, 2025
Suzanne F
I wasn’t crazy about the 7 am - 6 pm arrival window, but technician arrived just before noon. Issue was fixed within 10 minutes. Tech was friendly and professional.
Customer service response - Thank you for your positive feedback, Suzanne! We're happy to hear that our technician was friendly, professional, and resolved the issue quickly.
Sears Home Services on May 08, 2025
ellisluc E
Jamshid H was very professional in his approach to resolving my issue. He did a thorough assessment and completed everything in a timely fashion. He explained clearly what the issue is and the next steps to resolution.
Customer service response - Thank you for your positive feedback! We're happy to hear that Jamshid was professional, thorough, and clear in resolving your issue.
Sears Home Services on May 07, 2025
John M
Maytag Electric Dryer with the dreaded water valve (for steam that I never use). Very knowledgeable and had experience to solve problem. Checked to ensure no components damaged from quart of water in tub. Very pleased with effort. Disconnected steam (water) line and checked out unit. If it eventually craps out will get new one (8 yrs old and used a lot). Also, incredibly fast. Booked at 10 pm last night, here at 8 am today. Thank you.
Customer service response - Thank you for your positive feedback, John! We're happy to hear that our technician was knowledgeable, efficient, and thorough in resolving your dryer issue.
Sears Home Services on May 07, 2025
Bernadette D
Excellent work
Customer service response - Thank you for your positive feedback, Bernadette! We're happy to hear that you received excellent service.
Sears Home Services on May 07, 2025
Jenn N
Abdul was thorough, went above and beyond. He explained everything clearly.
Customer service response - Thank you for your positive feedback, Jenn! We're happy to hear that Abdul was thorough and provided clear explanations.
Sears Home Services on May 05, 2025
