5500 Buckeystown Pike Reviews
Showing most recent reviews from verified customers of Sears Home Services
Angie B
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on March 17, 2025
Alexander A
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on March 17, 2025
Ashton C
This technician was absolutely amazing. He was fast efficient and took care of everything we needed. Could not be happier.
Customer service response - Thank you for your positive feedback, Ashton! We're delighted to hear that our technician was efficient and took care of everything you needed.
Sears Home Services on March 16, 2025
c L
Mohammad was very friendly and efficient and diagnosed the washer problem, and fixed it right away with a detailed explanation. Will use this service from now on for all appliance issues. Very Happy!
Customer service response - Thank you for your positive feedback! We're delighted to hear that Mohammad was friendly and efficient in fixing your washer.
Sears Home Services on February 22, 2025
Stephen U
The technician that came - Abdul S. was fantastic! He’s Very knowledgeable and explained everything while fixing my refrigerator! He is the best!
Customer service response - Thank you for your positive feedback, Stephen! We're delighted to hear that Abdul provided excellent service and explained everything while fixing your refrigerator.
Sears Home Services on February 11, 2025
Christina P
The technician was wonderful. He was respectful and talked me through everything he was doing. Left the house cleaned up and back to the way it was before he arrived.
Customer service response - Thank you for your positive feedback, Christina! We're delighted to hear that our technician was respectful and thorough in his work.
Sears Home Services on January 26, 2025
Megan Q
Both technicians were professional, timely, and considerate. I appreciate they traveled from their Virginia location to service and repair my oven.
Customer service response - Thank you for your positive feedback, Megan! We're delighted to hear that our technicians were professional and considerate in servicing your oven.
Sears Home Services on January 22, 2025
Kweku D
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on January 21, 2025
Brittany F
Cesear was amazing! He came and initially diagnosed our issue and was the one who came back. He was super helpful and wonderful, especially with little kids around. He was finished fixing everything in less than an hour, checked it for quality and to ensure it worked properly and then was on his way. After having over a month of no dryer we are so thankful to have a working one again!
Customer service response - Thank you for your positive feedback, Brittany! We're delighted to hear that Cesear was amazing and efficient in fixing your dryer, especially with little kids around.
Sears Home Services on January 19, 2025
Kevin (
Sears Homes Services was the contractor Assurant used with our dishwasher repair warranty. This turned into a very pleasant experience. The repairman we had was named Aaron. He was very nice and cordial. He arrived on time and had gone to great trouble to make sure he did as he said his truck had broken down earlier in the day but made the extra effort to make sure our repair was look after in time. Even though he said he had only worked for Sears for about three weeks it was evident he knew what he was doing and had many years of experience working on appliances. He knew our type of dishwasher well and diagnosed the problem quickly. He had to order a part so he scheduled a visit back in just over a week. He was back on time and did the repair efficiently and so far we have had no more problems with the dishwasher. We will happily go back to this place in the future especially if Aaron could do the work.
Customer service response - Thank you for your detailed feedback, Kevin! We're delighted to hear that Aaron provided such a positive experience and efficiently handled your dishwasher repair.
Sears Home Services on January 13, 2025
