161 Big Elk Mall Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.5/5 (88 reviews)

kelvin R

May 09, 2025
Source: Google

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on May 09, 2025

George J

May 09, 2025

The technician was very knowledgeable and down to earth. Very smooth repair with the jokes in between.

Source: Google

Customer service response - Thank you for your review, George! We're glad to hear our technician was knowledgeable and made the repair process enjoyable with some humor.

Sears Home Services on May 09, 2025

Kenneth M

May 09, 2025
Source: Google

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on May 09, 2025

Doris M

May 05, 2025
Source: Google

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on May 05, 2025

John M

May 04, 2025

Tanner was very professional and diagnosed the problem quickly. Very informative about what he was doing and why it needed to be done. Highly recommend him an hvac tech. Thanks again.

Source: Google

Customer service response - Thank you for your review, John! We're glad to hear that Tanner was professional, informative, and quick in diagnosing the problem.

Sears Home Services on May 04, 2025

Rayetta A

April 24, 2025

Nick(sp) was great at explaining the problem. Very courteous and helpful.

Source: Google

Customer service response - Thank you for your review, Rayetta! We're glad to hear that Nick was courteous, helpful, and great at explaining the problem.

Sears Home Services on April 24, 2025

Gloria C

April 21, 2025
Source: Google

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on April 20, 2025

Kate A

April 21, 2025
Source: Google

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on April 20, 2025

Anna L

April 21, 2025

Very prompt and professional!

Source: Google

Customer service response - Thank you for your review, Anna! We're glad to hear you found our service prompt and professional.

Sears Home Services on April 20, 2025

Denise B

April 21, 2025

Gregory did a great job and was very helpful. He also answered all my questions.

Source: Google

Customer service response - Thank you for your review, Denise! We're glad to hear that Gregory did a great job and was helpful in answering all your questions.

Sears Home Services on April 20, 2025

Average Rating: 4.5/5 (88 reviews)
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