161 Big Elk Mall Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.4/5 (73 reviews)

Wayne Demby

March 21, 2025

Joe was professional and prompt in resolving the issue

Source: Google

Customer service response - Thank you for your review, Wayne! We're glad to hear that Joe was professional and prompt in resolving your issue.

Sears Home Services on March 20, 2025

Lanier Drake

March 19, 2025

The Tech arrived as scheduled and within ten minutes he resolved the issue with the oven and controls. Good job!

Source: Google

Customer service response - Thank you for your review, Lanier! We're glad to hear our technician resolved your oven issue quickly and efficiently.

Sears Home Services on March 18, 2025

???b

March 16, 2025
Source: Google

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on March 16, 2025

Tad Easter

February 19, 2025
Source: Google

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on February 19, 2025

David Mitchell

February 04, 2025

Gregory completed the repair in a timely manner and was professional in his approach and attitude. A repair done well.

Source: Google

Customer service response - Thank you for your review, David! We're glad to hear that Gregory completed the repair promptly and professionally.

Sears Home Services on February 04, 2025

Steven Glass

January 30, 2025

Arrived on time, worked efficiently and was cordial.

Source: Google

Customer service response - Thank you for your review, Steven! We're glad to hear our technician was punctual, efficient, and cordial during your service.

Sears Home Services on January 30, 2025

Outreach Coordinator

January 28, 2025

Great Service and always on time

Source: Google

Customer service response - Thank you for your review! We're glad to hear you consistently receive great service and timely appointments.

Sears Home Services on January 28, 2025

Cyndi McLaughlin

January 26, 2025
Source: Google

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on January 26, 2025

Edie Hess

December 29, 2024

Timely service and very pleasant experience . Our service technician was knowledgeable and resolved our issue with our Kitchen Aid dishwasher with expertise. I would recommend Sears Home Service.

Source: Google

Customer service response - Thank you for your review, Edie! We're glad to hear you had a pleasant experience and that our technician expertly resolved your Kitchen Aid dishwasher issue.

Sears Home Services on December 29, 2024

Alyssa Sweeney

December 29, 2024

Very knowledgeable and helpful.

Source: Google

Customer service response - Thank you for your review, Alyssa! We're glad to hear you found our service knowledgeable and helpful.

Sears Home Services on December 29, 2024

Average Rating: 4.4/5 (73 reviews)