161 Big Elk Mall Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.5/5 (83 reviews)

Rayetta A

April 24, 2025

Nick(sp) was great at explaining the problem. Very courteous and helpful.

Source: Google

Customer service response - Thank you for your review, Rayetta! We're glad to hear that Nick was courteous, helpful, and great at explaining the problem.

Sears Home Services on April 24, 2025

Gloria C

April 21, 2025
Source: Google

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on April 20, 2025

Kate A

April 21, 2025
Source: Google

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on April 20, 2025

Anna L

April 21, 2025

Very prompt and professional!

Source: Google

Customer service response - Thank you for your review, Anna! We're glad to hear you found our service prompt and professional.

Sears Home Services on April 20, 2025

Denise B

April 21, 2025

Gregory did a great job and was very helpful. He also answered all my questions.

Source: Google

Customer service response - Thank you for your review, Denise! We're glad to hear that Gregory did a great job and was helpful in answering all your questions.

Sears Home Services on April 20, 2025

AJ C

April 15, 2025
Source: Google

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on April 14, 2025

Cherris C

April 06, 2025

The technician was very detailed about helping me understand the problem with my washing machine. He was professional and seemed to have had overall knowledge about his job.

Source: Google

Customer service response - Thank you for your review, Cherris! We're glad to hear our technician was detailed, professional, and knowledgeable in helping you with your washing machine issue.

Sears Home Services on April 06, 2025

Suzi U

April 06, 2025
Source: Google

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on April 06, 2025

Michelle R

April 04, 2025

Excellent service. Even cleaned up after himself.

Source: Google

Customer service response - Thank you for your review, Michelle! We're glad to hear you received excellent service and appreciated the cleanup.

Sears Home Services on April 03, 2025

Tracy M

April 04, 2025
Source: Google

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on April 03, 2025

Average Rating: 4.5/5 (83 reviews)