161 Big Elk Mall Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.4/5 (77 reviews)

Cherris Cox

April 06, 2025

The technician was very detailed about helping me understand the problem with my washing machine. He was professional and seemed to have had overall knowledge about his job.

Source: Google

Customer service response - Thank you for your review, Cherris! We're glad to hear our technician was detailed, professional, and knowledgeable in helping you with your washing machine issue.

Sears Home Services on April 06, 2025

Suzi Ulmer

April 06, 2025
Source: Google

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on April 06, 2025

Michelle Rivers

April 04, 2025

Excellent service. Even cleaned up after himself.

Source: Google

Customer service response - Thank you for your review, Michelle! We're glad to hear you received excellent service and appreciated the cleanup.

Sears Home Services on April 03, 2025

Tracy Morton

April 04, 2025
Source: Google

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on April 03, 2025

Wayne Demby

March 21, 2025

Joe was professional and prompt in resolving the issue

Source: Google

Customer service response - Thank you for your review, Wayne! We're glad to hear that Joe was professional and prompt in resolving your issue.

Sears Home Services on March 20, 2025

Lanier Drake

March 19, 2025

The Tech arrived as scheduled and within ten minutes he resolved the issue with the oven and controls. Good job!

Source: Google

Customer service response - Thank you for your review, Lanier! We're glad to hear our technician resolved your oven issue quickly and efficiently.

Sears Home Services on March 18, 2025

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March 16, 2025
Source: Google

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on March 16, 2025

Tad Easter

February 19, 2025
Source: Google

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on February 19, 2025

David Mitchell

February 04, 2025

Gregory completed the repair in a timely manner and was professional in his approach and attitude. A repair done well.

Source: Google

Customer service response - Thank you for your review, David! We're glad to hear that Gregory completed the repair promptly and professionally.

Sears Home Services on February 04, 2025

Steven Glass

January 30, 2025

Arrived on time, worked efficiently and was cordial.

Source: Google

Customer service response - Thank you for your review, Steven! We're glad to hear our technician was punctual, efficient, and cordial during your service.

Sears Home Services on January 30, 2025

Average Rating: 4.4/5 (77 reviews)