10300 Little Patuxent Parkway Reviews
Showing most recent reviews from verified customers of Sears Home Services
Exceptional service
Jeff was knowledgeable, caring, and professional. He is a jewel. Very good encounter would give him a ten rating
Dwayne D, Randallstown, MD
Dryer
John was the best he knows is stuff very professional.
Andre B, Baltimore, MD
Scott
He was great! Very prompt and courteous
Ann M, Ellicott City, MD
Excellent and super nice
John was a delight. His experience let him figure out the issue quickly and found a way to fix. He was a lovely person. Really liked him. It is not common to get someone with his level of expertise and I greatly appreciated him.
Jean F, Catonsville, MD
Excellant Service and On Time Repair
The technician called and arrived on time. He was able to complete the repair in just several minutes. He also arrived with all the parts required to completed the repair, if needed. THANKS
Linda B, Ellicott City, MD
Great service!
Khalid is a great technician! He determined the problem promptly and was friendly and courteous while he was here. A part had to be ordered and he came back on the schedule day to complete the job. The only complaint I have is not with him, but the way the appointments are scheduled. On both occasions, he arrived a few hours past the four hour block that I was given for his arrival. Don't feel this is his problem because he doesn't do the scheduling.
Deborah V, Columbia, MD
Fast, Efficient Service
The Sears Home Service Technician arrived within the scheduled window and repaired the dryer quickly. He invited me to try the dryer settings. I was fully satisfied with the repair and especially with the neat and orderly condition in which he left the workspace.
Diane T, Catonsville, MD
Kenmore Elite electric range service
Had problem with digital control panel not working. Tech identified that control panel lockout button had been activated (but no indicator light showed this). Tech reset within the 1st 15 minutes he was here.
Steve H, Fulton, MD
Darius M
He was extremely professional and knowledgeable. Let me know step by step and educated me on what the setting should be. Excellent experience even though my dog was barking non stop! lol
Wendy W, Catonsville, MD
Repair dryer
John was very polite and displayed outstanding experience in handling the situation.
Inez W, Baltimore, MD
