15700 Emerald Way Reviews
Showing most recent reviews from verified customers of Sears Home Services
Wesley Williams (Wesleywil)
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on April 06, 2025
Andy Wilson
The technician was courteous and helpful.
Customer service response - Thank you for your positive feedback, Andy! We're glad to hear that our technician was courteous and helpful during your service.
Sears Home Services on April 03, 2025
Nilorge Georges
mr. Brian was very nice very polite. Did the job for the fridge and was very respectful and clean I would highly recommend him great customer service over all. Thank you, Mr. Brian.
Customer service response - Thank you for your positive feedback, Nilorge! We're glad to hear that Mr. Brian was polite, respectful, and provided great customer service while repairing your fridge.
Sears Home Services on April 02, 2025
Tom Shepherd
Excellent service. The wrong part was sent for the repair but the technician had the right parts in his truck and was able to fix the dryer. Bravo!!! Kudos to the technician and his knowledge of the problem.
Customer service response - Thank you for your positive feedback, Tom! We're glad to hear that our technician was knowledgeable and had the right parts to fix your dryer efficiently.
Sears Home Services on March 30, 2025
Carol Boykins
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on March 25, 2025
Alice Gregory
Customer, Mariann Fava, says, Tyrone was very professional, genuinely helpful, explained what he was doing, and fixed the problem. Tyrone is an asset to this company.
Customer service response - Thank you for your positive feedback, Alice! We're glad to hear that Tyrone was professional, helpful, and effectively resolved the issue.
Sears Home Services on March 23, 2025
Arthur Elkins
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on March 23, 2025
Paul Shelton
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on March 20, 2025
Mary Waller
Repairman, Brian, was on time, very polite and quickly repaired my refrigerator in one trip.
Customer service response - Thank you for your positive feedback, Mary! We're glad to hear that Brian was punctual, polite, and efficiently repaired your refrigerator.
Sears Home Services on March 16, 2025
Gibran Cotton
Had issue with dryer, was hoping to have resolved before the snow storm. Got a same day appointment, technician was on time, diagnosed and made repair. Thank you Walton!
Customer service response - Thank you for your positive feedback, Gibran! We're glad to hear that Walton was able to provide a timely and effective repair for your dryer before the snow storm.
Sears Home Services on February 11, 2025
