658 Baltimore Pike Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.7/5 (224 reviews)

Lisa S

December 03, 2024

My technician was very nice and repaired my washer in a timely manner. He offered me a warranty policy for all of my appliances, answered all questions I had, and provided helpful tips for using the washer to prevent any breakdowns any time soon. I was extremely pleased with the service provided and will recommend to others.

Source: Google

Customer service response - Thank you for your positive feedback, Lisa & Tony! We're glad to hear that our technician provided excellent service and valuable advice, and we appreciate your recommendation.

Sears Home Services on December 03, 2024

Charles T

December 03, 2024
Source: Google

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on December 03, 2024

Jeanne R

December 01, 2024

This repairman not only fixed the problem with our oven, he educated me and my husband on what was wrong should this happen again. Also fixed another problem while here with range top. Great personality too?

Source: Google

Customer service response - Thank you for your positive feedback, Jeanne! We're glad to hear that our repairman provided excellent service and valuable information while addressing multiple issues.

Sears Home Services on December 01, 2024

Becca Z

December 01, 2024

Paul was very professional and knowledgeable. He found and fixed the problem quickly!

Source: Google

Customer service response - Thank you for your positive feedback, Becca! We're glad to hear that Paul provided professional and knowledgeable service, resolving the issue quickly.

Sears Home Services on December 01, 2024

William M

November 27, 2024

James was very thorough with performing the repair and post repair testing. Reviewed oven operations and capabilities with me that I was not aware of. Oven is back in full service. Great job.

Source: Google

Customer service response - Thank you for your positive feedback, William! We're glad to hear that James provided thorough service and helped you understand your oven's operations.

Sears Home Services on November 27, 2024

Breal M

November 21, 2024

Dedicated professional

Source: Google

Customer service response - Thank you for your positive feedback, Breal! We're glad to hear you found our service dedicated and professional.

Sears Home Services on November 21, 2024

Serena F

November 21, 2024
Source: Google

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on November 21, 2024

Maureen H

November 18, 2024
Source: Google

Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on November 18, 2024

Nancy G

November 09, 2024

Very pleased

Source: Google

Customer service response - Thank you for your positive feedback, Nancy! We're glad to hear you're very pleased with our service.

Sears Home Services on November 10, 2024

C E

November 09, 2024

Tech was professional, personable, friendly and efficient.

Source: Google

Customer service response - Thank you for your positive feedback! We're glad to hear that our technician provided professional and efficient service.

Sears Home Services on November 10, 2024

Average Rating: 4.7/5 (224 reviews)