658 Baltimore Pike Reviews
Showing most recent reviews from verified customers of Sears Home Services
Terry J
My washing machine was not cycling through. Good thing I had an experience technician who knew exactly what steps to take. The problem was resolved pretty quickly.
Customer service response - Thank you for your positive feedback, Terry! We're glad to hear that our experienced technician quickly resolved the issue with your washing machine.
Sears Home Services on May 29, 2025
Anita W
Joe is knowledgeable, efficient, and personable. Couldn’t ask for anyone bettter.
Customer service response - Thank you for your positive feedback, Anita! We're glad to hear that Joe provided knowledgeable, efficient, and personable service.
Sears Home Services on May 29, 2025
ROBERT K
John is very knowledgeable on my equipment and knows a lot of that he can do to keep it running. I appreciate everything he did for for me getting me up and running and he was a very well mannered very well knowledge these are very good professional. Thank you for sending him and always send him thank you
Customer service response - Thank you for your positive feedback, Robert! We're glad to hear that John provided knowledgeable and professional service to keep your equipment running smoothly.
Sears Home Services on May 29, 2025
Sheryl C
My experience was excellent. Technician was polite and knew immediately what was wrong with system gave us synopsis of what could not be done and told us someone would follow up within next two to three business days. Would definitely recommend Phil as a technician to go with.
Customer service response - Thank you for your positive feedback, Sheryl! We're glad to hear that Phil provided excellent service and clear communication.
Sears Home Services on May 26, 2025
Jen K
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on May 21, 2025
Linda C
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on May 21, 2025
Donna R
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on May 20, 2025
Mata D
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on May 18, 2025
Susan N
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on May 15, 2025
Stacey D
Very prompt and he was in and out
Customer service response - Thank you for your positive feedback, Stacey! We're glad to hear that our technician provided prompt service and completed the job efficiently.
Sears Home Services on May 12, 2025