658 Baltimore Pike Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.6/5 (232 reviews)

Fran B

May 11, 2025

Very timely, professional and extremely knowledgeable. Clearly likes what he does which is refreshing

Source: Google

Emily H

May 08, 2025

James was amazing! 10/10 experience.

Source: Google

Customer service response - Thank you for your positive feedback, Emily! We're glad to hear that James provided an amazing experience.

Sears Home Services on May 08, 2025

Steven K

May 08, 2025

Mike the technician arrived and set immediately to work. In no time a new control board was installed and the fridge operating.

Source: Google

Customer service response - Thank you for your positive feedback, Steven! We're glad to hear that Mike efficiently installed the new control board and got your fridge operating quickly.

Sears Home Services on May 08, 2025

Rich V

May 04, 2025
Source: Google

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on May 04, 2025

Sandy P

April 29, 2025

The technician was thorough and make sure that the repairs were all that was needed to ensure our appliance ran like new!

Source: Google

Customer service response - Thank you for your positive feedback, Sandy! We're glad to hear that our technician provided thorough service to ensure your appliance runs like new.

Sears Home Services on April 29, 2025

mark D

April 29, 2025

The technician named James who came out was awesome. I'm not thrilled, though with how hard it is to get through to Sears when you need them to come out, the car is constantly rerouted. But the technicians really are pretty good.

Source: Google

Customer service response - Thank you for your positive feedback, Mark! We're glad to hear that James provided awesome service, and we appreciate your patience with the scheduling process.

Sears Home Services on April 29, 2025

grayling

April 29, 2025
Source: Google

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on April 29, 2025

David R

April 20, 2025

Paul was very nice and knowledgeable, and took pride in his work!

Source: Google

Customer service response - Thank you for your positive feedback, David! We're glad to hear that Paul provided nice and knowledgeable service and took pride in his work.

Sears Home Services on April 20, 2025

Sara G

April 21, 2025
Source: Google

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on April 20, 2025

Denise G

April 21, 2025
Source: Google

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on April 20, 2025

Average Rating: 4.6/5 (232 reviews)