45 Storey Ave Reviews
Showing most recent reviews from verified customers of Sears Home Services
Dana B
Great service but got bad news ....fixed my dryer last year . Great job and good customer service . This year they came out and the washers dead and beyond saving m the tech was good and easy going . Good service
Customer service response - Thank you for your wonderful review, Dana! We're glad to hear about the great service and customer care you received, even with the unfortunate news about your washer.
Sears Home Services on May 07, 2025
Bob M
Great service have used him multiple times very professional
Customer service response - Thank you for your wonderful review, Bob! We're thrilled to hear about the professional service you've consistently received.
Sears Home Services on May 07, 2025
Sheila J
He was great! Quickly fixed the issue and explained everything
Customer service response - Thank you for your wonderful review, Sheila! We're thrilled to hear about the great service and clear explanations you received.
Sears Home Services on May 04, 2025
Sally F
Very professional and on time.
Customer service response - Thank you for your wonderful review, Sally! We're thrilled to hear about the professional and timely service you received.
Sears Home Services on May 04, 2025
Kathleen P
Jim was professional and thorough. His attention to detail is truly appreciated. This is the first in a long time I truly appreciated excellent customer service. Thank you.
Customer service response - Thank you for your wonderful review, Kathleen! We're thrilled to hear about the professional and thorough service Jim provided and that you appreciated the excellent customer service.
Sears Home Services on May 04, 2025
Tom W
The service tech was awesome. Accommodating and fixed the problem right away. The scheduling system for the appt was the worst that I’ve ever experienced. Who sends a text at 12:20 pm and says that the tech will be at the repair address between 8am and 5pm that same day? I was working 90 minutes away. There were only the choices to confirm/cancel/reschedule/sign up for home warranty or order parts
Customer service response - Thank you for your review, Tom! We're glad to hear the service tech was awesome and accommodating, and we appreciate your feedback on the scheduling system.
Sears Home Services on April 23, 2025
Michael R
I can’t say enough about the service tech James from A & E that repaired my LG washing machine. He quickly diagnosed the problem, ordered the parts and made the necessary repairs. James was both professional and polite.
Customer service response - Thank you for your wonderful review, Michael! We're thrilled to hear about the professional and polite service James provided while repairing your LG washing machine.
Sears Home Services on April 22, 2025
Alfred D
Jack was incredible, polite knowledgeable and gave us an honest recommendation given the age of the washer, very impressed!!
Customer service response - Thank you for your wonderful review, Alfred! We're thrilled to hear about the incredible, polite, and knowledgeable service Jack provided, along with his honest recommendation.
Sears Home Services on April 20, 2025
Brent H
Right on time very knowledgeable answers to all of my questions. Thank you
Customer service response - Thank you for your wonderful review, Brent! We're thrilled to hear about the timely and knowledgeable service you received.
Sears Home Services on April 17, 2025
Peter N
I ALWAYS enjoy Brents service calls! He is extremely knowledgeable, and I enjoy our chats as well!
Customer service response - Thank you for your wonderful review, Peter! We're thrilled to hear you enjoy Brent's knowledgeable service and conversations during his visits.
Sears Home Services on April 13, 2025
