250 Granite St Reviews
Showing most recent reviews from verified customers of Sears Home Services
Amazing work
Cliff is amazing worker he came and did his job. Well he made sure before he leaves everything was in tiptop shape Overall, best experiments with him if it was possible, I'd give him 10 stars
Seth P, Randolph, MA
Ice cub maker on my refrigator was not working.
Fednel was perfect in all ways and I can ice dropping now.
Marilyn Z, North Quincy, MA
Range Repair
Excellent! When the tech came the first time he quickly determined the part we received was used and ordered a new one! On the date of repair we were kept informed of the tech's estimated time of arrival. The tech took nice precautions to keep the area around the range safe from damage and he even vacuumed behind the range after completing the repair!! The repairs were made expediently and he was off to his next job. We were completely satisfied
Bonnie M, Weymouth, MA
Refrigerator repair
Technician was very knowledgeable. Replaced part and now my refrigerator seems to be working properly 🤞
James S, North Weymouth, MA
Freezer fix
Zach was great. Very efficient and neat. A pleasure to work with!!
Annette G, Randolph, MA
I don't know what review title means
The man that came to fix my dishwasher was a gentleman very polite knew what he was doing and he answered all my questions if all your service technicians are as, nice and polite and knowledgeable as this man, you have a good team
Chris Finnerty, Braintree, MA
Timothy
very professional and highly knowledgeable
Michael I, North Weymouth, MA
Technition
Vonzell was very courteous, kind, even sweet! He did his best to help us - seeing that he was the third tech here trying to fix this washer after four months of techs trying to fix it.
Janet H, Quincy, MA
Professional Technician
Technician called head before he arrived, he arrived on time and was professional and thorough. He fixed the problem and completed the task. I would recommend this service.
Neil M, N Weymouth, MA
Customer service
The tech that came was great. He worked around the delivery time of the replacement product and confirmed everything and the appointment. However the customer service call center was horrible! I had to wait 2 months of follow up to get the product processed and ordered. They keep saying it's on back order and when it finally arrived it was only half the order! I had to finally get a supervisor on the phone to push through the order and get our delivered the next day to get this resolved. 2 months without follow up is unacceptable!
Marc F, Quincy, MA
