250 Granite St Reviews
Showing most recent reviews from verified customers of Sears Home Services
Friendly and Efficient
Vonzell was friendly and knowledgeable. He readily diagnosed our problem and fixed it efficiently.
Peter J, Milton, MA
Service
Timothy was very helpful in getting us the right information we needed to get our appliance replace. I would highly recommend him as a technician.
Carolyn R, Braintree, MA
Efficient, Responsive Service
Vonzelle was great. He was attentive, efficient and knowledgable, and completed the job with success.
Cynthia S, Milton, MA
Refrigerator repair
The technician was terrific. On time, explained the work he was doing and cleaned up afterwards. Courteous and professional. The process of scheduling a repair is the most frustrating and annoying experience I have ever had. Countless delays, never able to get in contact with a live person, no confirmation calls (I would receive them after the job has been finished or was canceled). I will be canceling my warranty contract with Sears soon after due to this. And the fact that each time an appliance needs to be repaired it takes about 3 months to get service. Not the technicians fault at all. The repair service system is terrible.
JMN, Braintree, MA
I would give 10 stars!
Albert is always so pleasant and the problem is fixed! He came back within the hour with part needed f or dishwasher! Great customer service!
Kathlyn C, Milton, MA
Technician
Skillful, patient, easy communication
Richard L, Quincy, MA
Good service
Very nice and knowledge. Kept area clean and cleaned area when finished. Professional
Leslie D, Randolph, MA
Owner
Excellent
William G, South Weymouth, MA
Wintley was good
The experience is bad. 8-12 window and the technician shows up after 3pm. I lost a days pay and work because of SEARS. This isnt the first time SEARS has done this. Clearly you dont care.
Jack R, Weymouth, MA
Knowledgeable and Friendly
The title says it all. Scott was very knowledgeable and friendly and he got me back up and running with my stove.
Gerald E, Quincy, MA
