3115 Highway 28 East Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.2/5 (28 reviews)

Sandra D

March 26, 2025
Source: Google

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on March 26, 2025

Sandra B

March 13, 2025

Mark was very professional and so much help.

Source: Google

Customer service response - Thank you for your review, Sandra! We're glad to hear that Mark was professional and helpful during your service.

Sears Home Services on March 12, 2025

Mandy L

January 14, 2025

Didn’t fix the problem, I called him 10 minutes after he left and Mark never called me back r !! Well after two months it’s fixed,! I pray it stays that way!! Thanks

Source: Google

Customer service response - We apologize for the trouble you've faced, Mandy. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.

Sears Home Services on December 23, 2024

Keteral D

December 23, 2024

The technician sent was very professional and was honest in his assessment which agreed with my opinion of the appliance. Thanks very much for sending such a good man.

Source: Google

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on December 23, 2024

Chris

December 01, 2024
Source: Google

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on December 01, 2024

Jack S

August 27, 2024

Great service

Source: Google

Customer service response - Thank you for your 5-star review, Jack! We're delighted to hear you had a great experience with our service.

Sears Home Services on August 27, 2024

Peyton S

July 12, 2024

Great communication and Chris was very helpful. Explained the issues thoroughly where it was easy to understand.

Source: Google

Customer service response - Thank you for highlighting our effort to communicate clearly and provide helpful explanations. We're thrilled to hear you found our service easy to understand!

Sears Home Services on July 11, 2024

Kevin B

June 30, 2024
Source: Google

Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!

Sears Home Services on June 30, 2024

David S

August 27, 2024

Prompt, very professional, explained problem in detail made repairs fast.

Source: Google

Customer service response - We're pleased to hear that you had a positive experience with Sears Appliance Repair. Thank you for taking the time to leave us a rating. We appreciate all feedback. Thank you for choosing us!

Sears Home Services on June 27, 2024

Hailey N

June 27, 2024
Source: Google

Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.

Sears Home Services on June 27, 2024

Average Rating: 4.2/5 (28 reviews)