4400 Veterans Mem Blvd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Appointment
Two times in a row the same technician came and did nothing
Janice P, New Orleans, LA
Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on August 04, 2023
poor service
very brusque, not willing to listen and stated that the only way we can get the Maytag washer repaired is to buy a Seats warranty. Unfortunately looks like we will have to buy a new washers
Lisa M, New Orleans, LA
Customer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
Sears Home Services on August 01, 2023
Sears has failed
The tech came in and said I have no idea how to fix this and left. I have Sears master protection plan and Sears installed 4 mini split AC units but cannot seem or the know how to fix any issues with them. Every time I have a problem it takes at the very least 7 techs to come out and say the same thing. I don't know how to fix this. Especially when I call and specifically tell them I need a tech that knows how to fix them. And yet continue to fail. The amount of money I spent on these units and cannot use them is nothing short of ridiculous.
WGJG, New Orleans, LA
Customer service response - Dear Member, thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on July 29, 2023
