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  3. Louisiana
  4. Lafayette
  5. Sears Appliance Repair
  6. 5715 Johnston St
  7. Reviews

5715 Johnston St Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.8/5 (168 reviews)
Excellent
July 26, 2023
Overall rating

Very professional, knew what had to be done had all parts needed to complete the job.

Margaret G, New Iberia, LA

Called for repair on refrigerator
July 26, 2023
Overall rating

Very informative. Earlier than expected. Helpful and curious. Would hope to have him back when needed

Jody D, St Martinvlle, LA

Skyker
October 04, 2024
Overall rating

Skylar was great. His hands were tied by the sears contract as he apparently indicated the refrigerator freezer needed be replaced as the ice maker had been repaired 4 times in the past but the powers that be said no. What a rip

Michael W, Branch, LA

Failure to give honest info to the buyer of your products.
August 06, 2024
Overall rating

I have had a defective ice maker from day one. Bought a 5 year warranty. The ice maker has been worked on several times. The bin ends up cracking and the ice begins to melt. The thing has been replaced twice. Now it's cracked again and you don't make that model anymore. Now, even though we took the warranty and were told it covered everything, now you say not the icemake. We always bought appliances by that company and this refrigerator is going to be the last thing we ever buy from you guys. I will be letting our friends know of this situation and that they should be very Leary of your products and warranty promises.

Johnny T, Lafayette, LA

Freezer not repaired
October 20, 2023
Overall rating

He didn't come. Appt was canceled. According to Chris it was gonna cost a lot to repair.

Ivory L, New Iberia, LA

dishwasher
October 14, 2023
Overall rating

no problem found so nothing was done. maybe it is fixed or not

Sheila R, Opelousas, LA

Better time frame for repairs
September 21, 2023
Overall rating

I really wish you people would hav a better time frame. I could have worked my shift today. The technician didn't arrive until 5:30. It would serve your customers better if Sears would afford their consumers arrive times like 7a-1p or between 1p-7p. My tech was very knowledgeable and curious.

Dennessa C, New Iberia, LA

Washer Dryer repair
August 18, 2023
Overall rating

The repairman was very knowledgeable about my problem and knew how to fix it. I am very pleased with the work he did.

Grace N, Lafayette, LA

Very good tech
August 16, 2023
Overall rating

Came in and started immediately on remedying the problem. Liked that Ibwas informed he was on the way.

Aleeta F, Lafayette, LA

Washer
August 12, 2023
Overall rating

Service was good but it took so long - been without a washer for a whole Month and the lid is still not fixed

Lilian G, Rayne, LA

Average Rating: 4.8/5 (168 reviews)

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