1914 Hammond Square Drive Reviews
Showing most recent reviews from verified customers of Sears Home Services
Outstandinge service
Billy arrived on time and was able to diagnose and repair the problem in record time. He was courteous, knowlegable, and left the job cleaner than when he got there. Outstanding!!!
John G, Covington, LA
Sears Tech Rating
The tech assigned to us was professional, knowledgeable and caring.
Michael C Couvillion, Covingron, LA
Excellent customer service
I have had Mr Barry on multiple occasions for different appliances and he always has a great attitude, explains things really well, and always does great repair work! He is the best!
AngelleeMariee, Summit, MS
Ashley was Great!
She was knowledgeable and very communicative of the process. She showed up on time and had a wonderful attitude.
Gary G, Smithdale, MS
Stress free
Ronald arrived in a timely manner and was pleasant and professional. He realized the problem immediately and instructed me on the proper use of the appliance. Well done visit.
Bonnie C, Covington, LA
David, Sears Technician
Outstanding customer services with text communications prior to arrival. Technician was able to fix appliance issues in a timely manner.
Womack, Greensburg, LA
Still doing the same thing
We have a home warranty company that contracts with this company. They have come out more than 4 times and my washer is still doing the same thing. The difficult part is I can't just call them back . I have to call the home warranty company then they have to call. Washer has been down more than 2 months. Replaced the control board and water pump. There is not follow up.
India W, Loranger, LA
Total scam
Richard looked at our ac unit and determined that it was not able to be repaired as part of our home warranty. He then said that he had the parts with him to make the repair and that would cost us 350 for the parts and about the same for the labor. Personally, I think that he was a trying to make a higher profit by denying the claim with the home warranty company. These days NOBODY comes out and then "happen" to have the necessary parts for the repair! It just doesn't add up!
Homeowner, Cov, LA
Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected]. We look forward to hearing from you.
Sears Home Services on August 03, 2023
