3401 Masonic Dr Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.3/5 (12 reviews)

Monique M

April 28, 2025

Mark is professional and nice. It did not take him long to repair my dishwasher. Great job!

Source: Google

Customer service response - Thank you for your review, Monique! We're glad to hear that Mark was professional and efficient in repairing your dishwasher.

Sears Home Services on April 28, 2025

Jack U

April 22, 2025
Source: Google

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on April 22, 2025

Sylvia P

March 21, 2025

The response to fix my dryer was fast. They sent out a technician the next day. Mark was very professional and explained everything. He was upfront with additional cost that wasn’t covered by my home warranty service. I was very pleased with the service. He got my dryer running like new. I would recommend them to anyone and will be using them again.

Source: Google

Customer service response - Thank you for your positive feedback, Sylvia! We're glad to hear that Mark provided professional service and clear explanations, and that your dryer is running like new. We appreciate your recommendation and look forward to serving you again!

Sears Home Services on March 20, 2025

Refuge A

September 19, 2024
Source: Google

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on September 19, 2024

Randy R

September 18, 2024
Source: Google

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on September 18, 2024

Julianne E

August 20, 2024
Source: Google

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on August 20, 2024

Debra C

February 08, 2024

Very nice and polite. Got my dryer fixed in one visit. Kept me informed of the problem with my dryer.

Source: Google

Customer service response - Thank you so much for taking the time to leave a review! We're glad to hear that you found our service to be nice and polite, and that we were able to fix your dryer in one visit. We appreciate your feedback!

Sears Home Services on February 08, 2024

Matt P

February 07, 2024

Mark was great. Very professional, polite and had our dryer going in no time. Had the parts on his truck so no waiting for parts to come in! 🙌 Great job Mark, You are appreciated sir!

Source: Google

Customer service response - Thank you so much for your positive feedback! We are glad to hear that Mark provided excellent service and was able to fix your dryer efficiently. Your appreciation is truly valued!

Sears Home Services on February 07, 2024

KAREN M

December 21, 2023

ANSWERED MY QUESTIONS

Source: Google

Eric C

December 21, 2023
Source: Google
Average Rating: 4.3/5 (12 reviews)