1370 Flemingsburg Rd Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.5/5 (37 reviews)

Shane R

May 12, 2025
Source: Google

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on May 12, 2025

Keith F

April 30, 2025

He got the job done and he was real friendly

Source: Google

Customer service response - Thank you for your review, Keith! We're happy to hear you had a friendly and efficient service experience.

Sears Home Services on April 29, 2025

Maria K

April 21, 2025
Source: Google

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on April 20, 2025

Bill D

April 10, 2025
Source: Google

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on April 10, 2025

Rita M

March 25, 2025

Although you have very nice repair service men ...of which I have met 4 ...they were not able to repair my dishwasher. 10 Service calls. What a shame. Many incorrect parts were sent. What an expense. Since I no longer have the time to wait all day for your help I have canceled my claim. Your live chat team is totally frustrating as they did not seem to have a clue. Maybe they can't read but about 4th or 5th time of explaining the problem I was done chatting. Dwight (my area repair man) was very professional, polite and knowledgeable. He obviously knows a great deal of the working mechanics, and after checking everything (sometimes twice) he just wasn't able to find the problem. Very disappointed in the fact my warranty says "Repair or Replace" and I am unable to speak to anyone about your committment to replace. Also, I have never received a response to a letter I sent requesting someone to please take a look at my claim. Very frustrated!!!

Source: Google

Customer service response - We're sorry to hear about your frustrating experience, Rita. We appreciate your feedback and are glad to hear Dwight provided professional service. Please contact us directly so we can address your concerns further.

Sears Home Services on March 25, 2025

Ben M

January 28, 2025

Technician was excellent and had the problem solved in under 30 minutes

Source: Google

Customer service response - Thank you for your review! We're delighted to hear our technician solved the problem quickly and efficiently.

Sears Home Services on January 28, 2025

Chris O

January 20, 2025

My service was prompt, efficient and effective. Very happy customer

Source: Google

Customer service response - Thank you for your review! We're glad to hear you had a prompt, efficient, and effective service experience.

Sears Home Services on January 20, 2025

rodney M

December 09, 2024
Source: Google

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on December 09, 2024

Candy C

October 17, 2024

Very helpful

Source: Google

Customer service response - Thank you for your review! We're glad to hear you found our service helpful.

Sears Home Services on October 17, 2024

Jay B

October 17, 2024

Just a regular washer service. Dwight was on time.Did a good job and cleaned up before leaving. He was friendly and professional.

Source: Google

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on October 16, 2024

Average Rating: 4.5/5 (37 reviews)
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