3000 Mall Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Still having problems!
Dave did a very good job, except we got the code ER 66. Please get Dave back out here to get this worked on again. This makes two months of trying to fix this unit.
Steven W, Winchester, KY
Excellent Service
Rezon provided excellent service. He was knowledgeable, personable and courteous. The telephone customer service can be improved. The automated system is not user friendly and some of the telephone representatives are difficult to understand.
Chris P, Erlanger, KY
Satisfied with the service
Service tech guy was professional and quickly fixed our problem
Paul H, Florence, KY
Refrigerator door problem
Good service
Edward T, Madison, IN
Kenmore repair man....5 stars
David was so kind and polite. He was very efficient. He cleaned up after he was finished.
Kathy T, Paris, KY
Technician was great!
Honest and dependable. He Fixed our air! Professional and personable!
Leslie B McKinney, Winchester, KY
Fixed it
David was awesome. Came out saw what the problem was jumped in a fixed it in no time at all. Its back to working just fine.
Bill T, Georgetown, KY
Good service
He was quick and he did good work. Its so nice to finally have filtered drinking water in my home again.
Payton M, Elsmere, KY
Not working
The ice maker isn't working. Tech was nice but didn't stay around to make sure it worked. No water is coming into the maker and the original unit had a green light on it that this one doesn't. I can only deduce that this replacement unit isn't getting power?
James M, Holton, IN
Washing machine trouble
David was very helpful and went beyond the call. He fixed the problem and tried to find a part for another problem with a range we have. That kind if person is a testament to the company and makes us want to call Sears when we have trouble in the future Thank you. Sincerely, Stan & Lu Taylor
Stan T, Winchester, KY
