3000 Mall Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Carol Majewski
Bryan was great
Customer service response - Thank you for your positive feedback, Carol! We're glad to hear Bryan provided great service.
Sears Home Services on March 19, 2025
Rosary Ashcraft
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on December 23, 2024
Paul Donaldson
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on December 19, 2024
Amy Jones
The technician was great and super helpful!
Customer service response - Thank you for your positive feedback, Amy! We're happy to hear our technician was helpful and provided great service.
Sears Home Services on December 01, 2024
Thomas Hennessey
Very professional and knowledgeable. Great guy. Would use again
Customer service response - Thank you for your positive feedback, Thomas! We're pleased to hear you found our technician professional and knowledgeable.
Sears Home Services on November 23, 2024
Christina Burnette
The dryer technician, Bobby W., was wonderful. He was very thorough and explained the dryer mechanics. The Sears scheduling process is terrible. I was never able to speak to anyone. They separated one appointment into 2 without informing me. I cannot miss work twice, so I canceled the second part of the service. Very disappointed because I really liked the technician.
Customer service response - Thank you for your feedback, Christina. We're glad to hear Bobby provided excellent service, but apologize for the scheduling issues you faced.
Sears Home Services on October 23, 2024
Stephen Lemberg
Bryan did an excellent, and thorough job analyzing the Washer Issues, explaining what the problems were, and thoroughly covering the Estimated Repair Costs - he further shared "tips" on efficiently addressing load capacity and experience with different models (in the event we elected to replace the current machine. Great job cleaning and servicing the Dryer!
Customer service response - Thank you for your detailed feedback! We're thrilled to hear that Bryan provided excellent service and valuable insights on your washer and dryer.
Sears Home Services on October 14, 2024
melissa cooney
Great tech service!
Customer service response - Thank you for your positive feedback! We're delighted to hear you had a great experience with our tech service.
Sears Home Services on October 07, 2024
Bridget Dugan
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on October 03, 2024
Marla Reeves
Very polite young man and knowledgeable
Customer service response - Thank you for your positive feedback! We're delighted to hear that our technician was polite and knowledgeable.
Sears Home Services on September 10, 2024
