3000 Mall Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Bratene W
Bob was very knowledgable and explained our current situation with our failing heat pump. Great guy!
Customer service response - Thank you for your positive feedback! We're glad to hear Bob was knowledgeable and provided great service.
Sears Home Services on May 27, 2025
Robert M
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on May 20, 2025
Thomas F
Quick and thorough service!
Customer service response - Thank you for your positive feedback, Thomas! We're glad to hear you received quick and thorough service.
Sears Home Services on May 09, 2025
Pat S
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on April 28, 2025
Carol M
Bryan was great
Customer service response - Thank you for your positive feedback, Carol! We're glad to hear Bryan provided great service.
Sears Home Services on March 19, 2025
Rosary A
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on December 23, 2024
Paul D
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on December 19, 2024
Amy J
The technician was great and super helpful!
Customer service response - Thank you for your positive feedback, Amy! We're happy to hear our technician was helpful and provided great service.
Sears Home Services on December 01, 2024
Thomas H
Very professional and knowledgeable. Great guy. Would use again
Customer service response - Thank you for your positive feedback, Thomas! We're pleased to hear you found our technician professional and knowledgeable.
Sears Home Services on November 23, 2024
Christina B
The dryer technician, Bobby W., was wonderful. He was very thorough and explained the dryer mechanics. The Sears scheduling process is terrible. I was never able to speak to anyone. They separated one appointment into 2 without informing me. I cannot miss work twice, so I canceled the second part of the service. Very disappointed because I really liked the technician.
Customer service response - Thank you for your feedback, Christina. We're glad to hear Bobby provided excellent service, but apologize for the scheduling issues you faced.
Sears Home Services on October 23, 2024
