3000 Mall Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Darrell M
Cleaned floor under our stove. Great service.
Customer service response - Thank you for your positive review! We're glad to hear you were pleased with the service and attention to detail.
Sears Home Services on September 04, 2024
Artie M
Technician checked everything so as to prevent problems.
Customer service response - Thank you for your positive review! We're glad to hear our technician was thorough in ensuring everything was in good order.
Sears Home Services on September 02, 2024
Price D
Very nice young man
Customer service response - Thank you for your kind words about our technician. We're glad you had a positive experience with our service.
Sears Home Services on August 14, 2024
Brad H
Guy showed up and replaced my entire ice maker in like 15 minutes which was free of charge due to my extended warranty. Now it works great again. Thanks!
Customer service response - We're thrilled to hear your ice maker is working great again and that our service met your expectations! Thank you for taking the time to leave a positive review.
Sears Home Services on August 04, 2024
Ronnie
Technician was great but he still didn't fix my problem of the door facing not being flushed it does have better but I don't know how long it will last so please contact GE tell them we still have work to do thanks
Customer service response - Thank you for highlighting the technician's effort and for bringing this to our attention. We will definitely contact GE to ensure your issue is fully resolved.
Sears Home Services on July 24, 2024
Shanon F
Customer service response - Thank you so much for the fantastic 5-star rating, Shanon! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on July 24, 2024
L R
Most complete maintenance we have ever had in the years of coverage of our washer and dryer. Brian did a great job and was here when he promised.
Customer service response - Thank you for sharing your positive experience; it's great to hear that Brian delivered such thorough maintenance on time. We look forward to serving you again in the future.
Sears Home Services on July 17, 2024
Wanda T
Bryan checked everything on my dishwasher and wouldn’t leak for him. I don’t use my dishwasher that much so he said to use it once a week. I was using only the top rack to wash two ball caps and dishwasher leaked. Today it would not leak for Bryan. Tried the top rack only and a full load and still didn’t work. I think I won’t be using the top rack only and use a full load.
Customer service response - We appreciate you sharing your experience and are sorry for any inconvenience. Thank you for giving us the opportunity to address your dishwasher's issue.
Sears Home Services on June 24, 2024
Debbie P
Customer service response - A big thank you, Debbie, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on June 21, 2024
Nick W
Technician was able to find a relatively small issue and saved me from having to buy a new mower. He could have easily billed us a lot more or given up on an extremely hot day but he didn’t. Extremely happy with the service.
Customer service response - Thank you for recognizing the dedication of our technician, especially under challenging conditions. We're thrilled to have saved you the cost and inconvenience of a new purchase!
Sears Home Services on June 19, 2024
