1704 N Towne Mall Reviews
Showing most recent reviews from verified customers of Sears Home Services
Service Appointment
Johnny provided great service. Arrived to the appointment on time. Quick service, very friendly, and knowledgeable about the appliance.
Clarence M, Lebanon, KY
Very knowledgeable
He worked very hard to solve our Kitchenaid dishwasher problem.
Rita B, Crab Orchard, KY
Fixing refrigerator for 3 rd time
Johnny was great. It is customer service that is terrible when it comes to getting things done
Mark S, Lebanon, KY
Fabulous service
Wow is all I can say! The communication from start to finish was amazing! He called before he arrived and was so respectful of my time and the issue I had with my dryer. Highly recommend and would use this company again! Brent amazing job!
Brandy T, Campbellsville, KY
Very knowledgeable
He was quick to diagnose problem and quickly repaired my electric stove. Highly recommend him
Tina D, Eubank, KY
Great job!
Came early so I didn't have to sit around all day waiting. Took the time to explain everything he done and left everything the way he found it.
Amber G, Campbellsville, KY
Washing Machine Works
Albert helped with our washing machine. He was friendly, knowledgeable, professional, and we swapped military stories. Highly recommend! Two thumbs up :)
Michael H, Elizabethtown, KY
survey
Bobby was not the technician that serviced our microwave; Brent was. He did a very good job. The software you use to communicate with your customers is terrible. I had to text Brent to understand what was going on with my appointments.
Irene P, Stanford, KY
Review
Good experience with techician but parts were not compatible there issues was not resolved
Greg S, Liberty, KY
Monica
Very kind and knowledgeable! He fixed us right up and gave suggestions to better the performance of the GE dishwasher.
Monica D, Junction City, KY