214 S Washington St Reviews
Showing most recent reviews from verified customers of Sears Home Services
Shanan Ryan
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on September 25, 2024
Cathy Rodgers
Excellent, efficient service from Zack!
Customer service response - Thank you for your feedback, Cathy! We're delighted to hear that Zack provided excellent and efficient service.
Sears Home Services on September 23, 2024
Niki Pierce
Charlie was my technician. He was very professional and thorough in repairing my washer. And also willing to answer my questions and concerns.
Customer service response - Thank you for your feedback, Niki. We're delighted to hear that Charlie provided professional and thorough service while addressing your questions and concerns!
Sears Home Services on September 21, 2024
Jim Morford
Charlie is excellent, and knows his stuff! Appreciate him!
Customer service response - Thank you for your kind words, Jim! We're thrilled to hear that Charlie provided excellent service and appreciate your feedback.
Sears Home Services on September 18, 2024
Michael Boggs
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on September 11, 2024
Angela Potter
Customer service response - Hi, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on September 04, 2024
Angelina Paoni
Fixed thank you
Customer service response - Thank you for the 5-star rating, Angelina! We're glad to hear everything is fixed to your satisfaction.
Sears Home Services on September 02, 2024
Dorothy Crayton
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on September 02, 2024
Stanley Mitts
Very fast and very friendly I'll use sears again.
Customer service response - Thank you for your kind words, Stanley! We're thrilled to hear you had a fast and friendly experience and look forward to serving you again.
Sears Home Services on September 02, 2024
Joyce Woods
I gave this five stars because the technician was outstanding! When my parts finally came in, he was scheduled 1 day this week and then was not able to make it so came today and he was in and out in 30 minutes.And everything seems to be working fine. However the whole process of getting information on what's going on from your company leaves much to be desired. While I appreciate you having an automated system it would not work for me and kept giving me error messages and it was next to impossible to figure out how to get to a live person. Everything worked out in the end but accurate communication would have been more helpful.
Customer service response - Thank you for your feedback, Joyce. We're thrilled to hear about the outstanding service from our technician, and we apologize for the communication issues you experienced.
Sears Home Services on August 25, 2024
