505 N Poplar St Reviews
Showing most recent reviews from verified customers of Sears Home Services
Jerry C
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on March 12, 2025
W W
Serviceman arrived, found the problem, corrected it in a timely manner.
Customer service response - Thank you for your review! We're pleased to hear our serviceman was able to find and correct the problem promptly.
Sears Home Services on January 21, 2025
Julie F
Zachary was great but the process for scheduling service was not a good experience. After the first service call didn’t fix the issue we called the same day and was promised we’d get a call back the same day. We wound up calling 4 times because we didn’t get a call back. Also the customer service reps are very hard to understand.
Customer service response - Thank you for your feedback, Julie. We're glad Zachary provided great service, but we're sorry to hear about the scheduling issues and communication difficulties. Please contact us directly so we can address your concerns.
Sears Home Services on January 19, 2025
Keith J
Customer service response - Hi, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on January 19, 2025
Richard H
Customer service response - Thank you for the amazing 5-star review ! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on January 19, 2025
Cliff C
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on January 16, 2025
Michael N
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on January 16, 2025
Mary M
Very professional and friendly. It took a couple of weeks to get the parts but once I had them he was back and fixed my range.
Customer service response - Thank you for your review, Mary Anne! We're pleased to hear our technician was professional and friendly, and that your range is now fixed.
Sears Home Services on January 12, 2025
Paul H
The repair man was professional, efficient, knowledgeable, and fast.
Customer service response - Thank you for your review, Paul! We're pleased to hear our repairman was professional, efficient, knowledgeable, and fast.
Sears Home Services on January 01, 2025
Alex W
Lewis, did a wonderful job and gave great helpful advice.
Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on December 30, 2024
