505 N Poplar St Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.5/5 (113 reviews)

Nathan S

November 06, 2024
Source: Google

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on November 06, 2024

Susie F

November 06, 2024

Eric was professional,knowledgeable and polite. Did a great job.

Source: Google

Customer service response - Thank you for your kind words, Susie! We're happy to hear that Eric provided professional and knowledgeable service.

Sears Home Services on November 06, 2024

Todd M

December 10, 2024

Charlie was great. Ended up being the last item on the trouble shooting checklist, so it took us quite a while to find the issue.

Source: Google

Customer service response - Thank you for your feedback, Todd. We're glad Eric could assist you, and we recommend contacting us directly to discuss the recurring issue with the igniters.

Sears Home Services on November 05, 2024

Justin H

October 23, 2024
Source: Google

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on October 23, 2024

Judy R

September 28, 2024
Source: Google

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on September 28, 2024

Cierra T

September 21, 2024
Source: Google

Customer service response - Hi, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on September 21, 2024

Peggy N

September 17, 2024

Amazing quick professional and efficient

Source: Google

Customer service response - Thank you for your 5-star review! We're thrilled to hear you had an amazing experience with our quick and professional service.

Sears Home Services on September 17, 2024

Sue S

September 10, 2024

The technician fixed the problem of my leaking dishwasher and told me where I can purchase the 2 burners I need for my stove. He was polite and very helpful.

Source: Google

Customer service response - Thank you for your positive feedback, Sue! We're delighted to hear that our technician was able to assist you with your dishwasher and provide helpful advice for your stove.

Sears Home Services on September 09, 2024

Vicki H

August 28, 2024

This tech we had today 8/28/24 was very thorough and pleasant. The other one you sent out on the 16th wasn't as thorough. I can not say the same for your customer service dept; first it's hard to understand them when their English isn't that good and most of all I dont appreciate someone who is condensending. That dept. needs improvement.

Source: Google

Customer service response - Thank you for your feedback, Vicki. We're glad to hear about your positive experience with today's technician and apologize for any issues you encountered with our customer service department.

Sears Home Services on August 28, 2024

stevespencer66

August 13, 2024

Charlie was professional and did a great job fixing my dishwasher!

Source: Google

Customer service response - Thank you for your kind words! We're thrilled to hear Charlie did a great job with your dishwasher repair.

Sears Home Services on August 13, 2024

Average Rating: 4.5/5 (113 reviews)