1607 W Broadway Reviews
Showing most recent reviews from verified customers of Sears Home Services
Hood Rich
Very professional and quick work.
Customer service response - Thank you for your review! We're glad to hear you were pleased with our professional and quick service.
Sears Home Services on January 30, 2025
Larry Small
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on December 05, 2024
Lanny Denton
Having ice and condensation buildup inside the freezer after putting on new gaskets. Brad used the heat gun on the gasket on the bottom freezer door to help it seal even better, but we’re not to worry about the ice build up, just occasionally clean it off. He said, It’s not a problem unless the door is not closing. So these conditions will not be a concern so no need to call unless the temperature does not continue to keep food at a safe temperature. Brad the Sears technician was professional and knowledgeable and explain everything where I could understand it, hopefully my refrigerator continue to perform well for years to come. If not, I’m glad I’ve got the repair or replacement guarantee.
Customer service response - Thank you for your detailed review, Lanny! We're pleased to hear that Brad provided professional and knowledgeable service, and we're glad you feel assured with the repair or replacement guarantee.
Sears Home Services on October 17, 2024
Linda Mckimmy
Works quietly, is very pleasant, efficient and helpful. Does a great job!
Customer service response - Thank you for your positive review! We're delighted to hear that our team provided efficient, pleasant, and helpful service.
Sears Home Services on October 16, 2024
Regina Nord-Tone
Great technician repairing my Kenmore dryer. Very polite, caring. Goes above and beyond to satisfy the customer.
Customer service response - Thank you for your wonderful review! We're delighted to hear that our technician went above and beyond to provide excellent service for your Kenmore dryer.
Sears Home Services on October 14, 2024
Diana Langton
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on September 30, 2024
Tristan Cook
Tech came in diagnosed quick, had a scheduling mix up but came back out ASAP and got the parts swapped out. A+
Customer service response - Thank you for your 5-star review! We're glad to hear that our tech was able to quickly diagnose and resolve the issue despite the scheduling mix-up.
Sears Home Services on September 05, 2024
David Salmond
Brad did a great job on both appliances
Customer service response - Thank you for your positive review! We're delighted to hear that Brad did a great job on both appliances.
Sears Home Services on August 19, 2024
Kathy Kluemper
Customer service response - We apologize for not meeting your expectations. Please visit searshomeservices.com or call 1-800-469-4663 so we can address this issue and help make things right. Your feedback is important to us.
Sears Home Services on August 08, 2024
David Elliott
Customer service response - Hi David, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on August 01, 2024
