1600 A St NE Reviews
Showing most recent reviews from verified customers of Sears Home Services
Terry G
Great guy who knew what he was doing and did it very well. Was done in timely fashion. Very pleased
Customer service response - Thank you for your positive feedback, Terry. We're glad to hear that you were pleased with the timely and knowledgeable service!
Sears Home Services on May 07, 2025
Andy M
Friendly, flexible, and had good communication skills
Customer service response - Thank you for your positive feedback, Andy. We're glad to hear that you appreciated the friendly and communicative service!
Sears Home Services on May 07, 2025
Sam B
I would like to award the technician the postnominal initials of RD. His thesis on the "Vagaries of Stream Flow Patterns in Ice Makers as a Result of Calcium Deposits" proved to be exactly correct. Since his visit, there have been no drips or leaks from the dispenser. His professionalism and experience saved me from the delays of swapping for parts, and LG from the expense. Henceforth he goes forth as John B. RD. Thank you John B., Doctor of Refrigerators -MKC
Customer service response - Thank you for your creative and positive feedback, Sam. We're thrilled to hear that John's expertise resolved your ice maker issue and appreciate your recognition of his professionalism!
Sears Home Services on May 01, 2025
Danielle F
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on April 29, 2025
Elaine L
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on April 16, 2025
Angie L
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on April 13, 2025
Hector P
My repairman was excellent. He quickly diagnosed the problem and was able to fix it as well as give me some tips on how to efficiently operate my washer. He was patient and courteous!!
Customer service response - Thank you for your positive feedback, Hector. We're pleased to hear that our repairman provided excellent service and helpful tips for your washer!
Sears Home Services on April 01, 2025
Brenda D
He was really good, thorough, and cordial. He cleaned the entire area and ran the washer through a cleaning cycle. I will definitely call Sears back when needed.
Customer service response - Thank you for your positive feedback, Brenda. We're pleased to hear that you appreciated the thorough and cordial service, and we look forward to assisting you again in the future!
Sears Home Services on January 28, 2025
Jeremy H
Excellent technician! Fixed my dishwasher and gave me some useful pointers.
Customer service response - Thank you for your positive feedback, Jeremy. We're glad to hear that our technician was able to fix your dishwasher and provide you with useful pointers!
Sears Home Services on January 26, 2025
David G
Matt analyzed the problem and actually had the repair part with him. Thank you
Customer service response - Thank you for your positive feedback, David. We're glad to hear that Matt was able to analyze the problem and had the repair part ready!
Sears Home Services on January 16, 2025
