2415 Sagamore Parkway S Reviews
Showing most recent reviews from verified customers of Sears Home Services
Rayniski
Fast, courteous and polite!
Customer service response - Thank you for your positive feedback! We're glad to hear you received fast, courteous, and polite service.
Sears Home Services on April 28, 2025
a A
Very friendly and got the job done in a timely manner great service and awesome technician
Customer service response - Thank you for your positive feedback! We're glad to hear you received friendly and timely service from our technician.
Sears Home Services on April 22, 2025
Ken M
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on April 20, 2025
Patricia L
Russ was great. Very responsive and professional. He’s one of the best in the business!!
Customer service response - Thank you for your positive feedback, Patricia! We're thrilled to hear that Russ was responsive and professional.
Sears Home Services on April 16, 2025
Linda F
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on April 09, 2025
Brett A
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on April 06, 2025
e
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on April 06, 2025
Brian S
Very professional and knowledgeable.
Customer service response - Thank you for your positive feedback, Brian! We're glad to hear that our service was professional and knowledgeable.
Sears Home Services on April 02, 2025
Jeff S
Our technician was courteous and very professional. Our one minor issue was that there was no call with an ETA. I only got a text message saying, "Tech is on the way." Our tech got right to work, explained the repairs made and what was still needed. Our tech notified us that parts would be delivered to us and that the next service date would vary due to the parts arrival. He ended the service call kindly and departed for next appointment promptly. We appreciated His thoroughness, kindness, and professionalism.
Customer service response - Thank you for your detailed feedback, Jeff! We're pleased to hear that our technician was courteous and professional, and we appreciate your understanding regarding the communication about the ETA.
Sears Home Services on February 09, 2025
Gary B
Russell arrived earlier than expected. He could not work on my refrigerator today because it was listed as a dishwasher. I clearly reported that the repair was for my refrigerator; however, somehow it was listed as my dishwasher. It was not the fault of the repairman, as he could not change the dishwasher to the refrigerator on his phone app I will try again to schedule the refrigerator repair.
Customer service response - Thank you for your feedback, Gary. We apologize for the scheduling error and appreciate your understanding. Please contact us directly to reschedule the correct repair.
Sears Home Services on January 21, 2025
