2415 Sagamore Parkway S Reviews
Showing most recent reviews from verified customers of Sears Home Services
Jeff Stedge
Our technician was courteous and very professional. Our one minor issue was that there was no call with an ETA. I only got a text message saying, "Tech is on the way." Our tech got right to work, explained the repairs made and what was still needed. Our tech notified us that parts would be delivered to us and that the next service date would vary due to the parts arrival. He ended the service call kindly and departed for next appointment promptly. We appreciated His thoroughness, kindness, and professionalism.
Customer service response - Thank you for your detailed feedback, Jeff! We're pleased to hear that our technician was courteous and professional, and we appreciate your understanding regarding the communication about the ETA.
Sears Home Services on February 09, 2025
Gary Brandt
Russell arrived earlier than expected. He could not work on my refrigerator today because it was listed as a dishwasher. I clearly reported that the repair was for my refrigerator; however, somehow it was listed as my dishwasher. It was not the fault of the repairman, as he could not change the dishwasher to the refrigerator on his phone app I will try again to schedule the refrigerator repair.
Customer service response - Thank you for your feedback, Gary. We apologize for the scheduling error and appreciate your understanding. Please contact us directly to reschedule the correct repair.
Sears Home Services on January 21, 2025
Kimberley Ellis
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on January 14, 2025
Janeen Redman
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on January 05, 2025
Kadi Morelock
Got the job done properly! Highly recommend.
Customer service response - Thank you for your positive feedback, Kadi! We're thrilled to hear you were satisfied with our service and appreciate your recommendation.
Sears Home Services on December 16, 2024
Kathy Wienrank
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on December 16, 2024
Jenny Robinson
Very knowledgeable, fast and helped me with why my stove was having the same problems . So much appreciated.
Customer service response - Thank you for your positive feedback, Jenny! We're pleased to hear that our technician was knowledgeable, fast, and kept you informed about their arrival time.
Sears Home Services on December 08, 2024
Yolandus Fields
Sears repair technician Russ was punctual and very nice. He was very professional and quick fixing my range. Thank You So Much
Customer service response - Thank you for your kind words, Yolandus! We're thrilled to hear that Russ was punctual, professional, and quick in fixing your range.
Sears Home Services on November 21, 2024
Linda Truett
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on October 10, 2024
Nicholle Vaughn
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on October 06, 2024
