1251 Us Highway 31 N Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.4/5 (208 reviews)

Jeri Marcum-knight

March 27, 2025
Source: Google

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on March 27, 2025

Janet McCutchan

March 25, 2025

He explained everything thoroughly, professionally, easy to understand. Unfortunately he could not fix the problem but referred me to an appropriate alternative.

Source: Google

Customer service response - Thank you for your 5-star review, Janet! We're pleased to hear that our technician provided thorough and professional explanations and guided you to an appropriate alternative.

Sears Home Services on March 25, 2025

Terry Kriner

February 19, 2025

Very knowledgeable about our LG washer.

Source: Google

Customer service response - Thank you for your 5-star review, Terry! We're pleased to hear that our technician was knowledgeable about your LG washer.

Sears Home Services on February 19, 2025

Daniel Riley

January 26, 2025
Source: Google

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on January 26, 2025

Tom Ewen

January 26, 2025

Our technician, Abib D, was outstanding. The company’s scheduling function and communication really needs work. It is AI generated, And as a result very inflexible and in our case inaccurate.

Source: Google

Customer service response - Thank you for your 5-star review, Tom! We're pleased to hear that Abib D was outstanding, and we appreciate your feedback on our scheduling and communication.

Sears Home Services on January 26, 2025

Jeffrey Wendel

January 19, 2025
Source: Google

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on January 19, 2025

Marie Jackson

January 14, 2025

Mr. Otis was awesome and professional. I so appreciate him. Thank you Sears.

Source: Google

Customer service response - Thank you for your 5-star review, Marie! We're pleased to hear that Mr. Otis provided awesome and professional service.

Sears Home Services on January 14, 2025

Steven Warfieĺd

January 13, 2025
Source: Google

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on January 13, 2025

Dannel Murphy

December 19, 2024

The tech was very knowledgeable and extremely helpful. Thank you

Source: Google

Customer service response - Thank you for your 5-star review, Dannel! We're pleased to hear that our technician was knowledgeable and helpful.

Sears Home Services on December 19, 2024

Lyn Jennings

December 16, 2024
Source: Google

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on December 16, 2024

Average Rating: 4.4/5 (208 reviews)