2 Hawthorn Center Reviews
Showing most recent reviews from verified customers of Sears Home Services
A/C
A/C fixed. Thank you
Alexander Z, Buffalo Grove, IL
Jay is the best!
Jay is very approachable, helpful, knowledgeable individual. He has the attitude to help in anyway possible that's in his capacity. Thank you Jay for your service. We were out of AC for so many days in this hot summer, you came as a very helpful person. Sears is lucky to have a person like you on the team. Regards Mohammad
Mohammad S, Vernon Hills, IL
Friendly and Thorough
Charles took the time to explain how he was servicing out washing machine and gave us tips to keep it and our dryer working well! Very professional and cordial.
Elisa B, Vernon Hills, IL
Washer repair
Oscar was 15 minutes early for the repair to my washer, and the repair only took him about 20 minutes. Oscar even ran a cleaning cycle with my bleach, as there was standing water due to the reason for the repair. He was most pleasant and very apt at his job. Thank you for sending him to repair my washer.
Jeane D, Buffalo Grove, IL
AC Technician
Very patient and professional. Apologized for the delay in fixing the AC. Represents the company well.
Dorothy B, Highland Park, IL
No heat from dryer
Immediately determined the cause and it was fixed and working within 45 minutes. Dallas has great customer skills.
Kay H, Highland Park, IL
Excellent
He was prompt, pleasant and professional. He quickly diagnosed the problem and fixed what was wrong. He also showed us what we could do in the future to prevent this from happening again.
Judith R, Buffalo Grove, IL
Great service!!
Timely service, wonderful explanations and support - Dallas is great!
Cassidy S, Highland Park, IL
Service on dryer
Very efficient and knowledgeable
Denise M, Island Lake, IL
The Best
Daniel ordered the correct part and then returned as promised to install it. I am more than pleased.
Roberta F, Vernon Hills, IL
