2 Woodfield Mall Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4/5 (391 reviews)

Jeane D

April 10, 2025

Oscar called me to let me know that he would arrive with in 20 minutes. He went straight to work. He was very pleasant to answer my questions and very efficient as he worked. He suggested that my dryer vent should be cleaned and he did it pronto! I was very impressed with the service that he provided. Thank you for sending him to fix my dryer.

Source: Google

Customer service response - Thank you for your positive feedback, Jeane! We're glad to hear Oscar provided efficient service and addressed your concerns promptly.

Sears Home Services on April 10, 2025

Steve R

April 04, 2025

My technician went above and beyond. He corrected the things I knew I needed fixed but also addressed the things I didn’t. On time, efficient, and friendly. I will definitely use these guys again

Source: Google

Customer service response - Thank you for your positive feedback, Steve! We're glad to hear our technician went above and beyond, and that you found the service efficient and friendly.

Sears Home Services on April 03, 2025

MissD

April 02, 2025

Great service. Haven’t used them in years and they are still exceeding expectations.

Source: Google

Customer service response - Thank you for your positive feedback, MissD! We're glad to hear we exceeded your expectations after all these years.

Sears Home Services on April 01, 2025

Gilbert F

March 30, 2025

Our Sears Home Services provider, Confessor, was very helpful and thorough in working with our appliances. He was patient, knowledgeable, thorough, and 100% helpful. We are thankful for his skills and service provided to us.

Source: Google

Customer service response - Thank you for your positive feedback, Gilbert! We're glad to hear Confessor was helpful, thorough, and provided excellent service with your appliances.

Sears Home Services on March 30, 2025

Anna K

March 27, 2025
Source: Google

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on March 27, 2025

Gail S

March 24, 2025

Excellent service

Source: Google

Customer service response - Thank you for your positive feedback, Gail! We're glad to hear you received excellent service.

Sears Home Services on March 24, 2025

Maria V

March 19, 2025

Thank Sears you did a great job 👏

Source: Google

Customer service response - Thank you for your positive feedback, Maria! We're glad to hear you were pleased with our service.

Sears Home Services on March 18, 2025

Uma S

April 04, 2025
Source: Google

Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.

Sears Home Services on March 10, 2025

Jim D

February 20, 2025

Great job by Charles!

Source: Google

Customer service response - Thank you for your positive feedback, Jim! We're glad to hear Charles did a great job.

Sears Home Services on February 20, 2025

Dana M

February 17, 2025
Source: Google

Customer service response - Hi Dana, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on February 17, 2025

Average Rating: 4/5 (391 reviews)
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