2 Woodfield Mall Reviews
Showing most recent reviews from verified customers of Sears Home Services
Jeane D
Oscar called me to let me know that he would arrive with in 20 minutes. He went straight to work. He was very pleasant to answer my questions and very efficient as he worked. He suggested that my dryer vent should be cleaned and he did it pronto! I was very impressed with the service that he provided. Thank you for sending him to fix my dryer.
Customer service response - Thank you for your positive feedback, Jeane! We're glad to hear Oscar provided efficient service and addressed your concerns promptly.
Sears Home Services on April 10, 2025
Steve R
My technician went above and beyond. He corrected the things I knew I needed fixed but also addressed the things I didn’t. On time, efficient, and friendly. I will definitely use these guys again
Customer service response - Thank you for your positive feedback, Steve! We're glad to hear our technician went above and beyond, and that you found the service efficient and friendly.
Sears Home Services on April 03, 2025
MissD
Great service. Haven’t used them in years and they are still exceeding expectations.
Customer service response - Thank you for your positive feedback, MissD! We're glad to hear we exceeded your expectations after all these years.
Sears Home Services on April 01, 2025
Gilbert F
Our Sears Home Services provider, Confessor, was very helpful and thorough in working with our appliances. He was patient, knowledgeable, thorough, and 100% helpful. We are thankful for his skills and service provided to us.
Customer service response - Thank you for your positive feedback, Gilbert! We're glad to hear Confessor was helpful, thorough, and provided excellent service with your appliances.
Sears Home Services on March 30, 2025
Anna K
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on March 27, 2025
Gail S
Excellent service
Customer service response - Thank you for your positive feedback, Gail! We're glad to hear you received excellent service.
Sears Home Services on March 24, 2025
Maria V
Thank Sears you did a great job 👏
Customer service response - Thank you for your positive feedback, Maria! We're glad to hear you were pleased with our service.
Sears Home Services on March 18, 2025
Uma S
Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.
Sears Home Services on March 10, 2025
Jim D
Great job by Charles!
Customer service response - Thank you for your positive feedback, Jim! We're glad to hear Charles did a great job.
Sears Home Services on February 20, 2025
Dana M
Customer service response - Hi Dana, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on February 17, 2025