2 Woodfield Mall Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4/5 (388 reviews)

Mariia P

May 12, 2025

Had my fridge repaired recently — great experience! The technician was on time, polite, and knew exactly what to do. The repair was quick and everything works perfectly now. Highly recommend.

Source: Google

Customer service response - Thank you for your positive feedback, Mariia! We're glad to hear the technician was prompt, polite, and that your fridge is working perfectly now.

Sears Home Services on May 12, 2025

marianne I

May 12, 2025
Source: Google

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on May 12, 2025

Yagnesh P

May 11, 2025

Advertise on website does not say about coupon needed when you make appointment for the discounted price. So you end up paying the full price. Service is average.

Source: Google

Customer service response - Thank you for your feedback, Yagnesh! We appreciate your input on our pricing information and will look into improving clarity on our website.

Sears Home Services on May 11, 2025

Rachel W

May 12, 2025
Source: Google

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on May 12, 2025

Michael S

May 09, 2025
Source: Google

Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on May 09, 2025

Jean D

May 08, 2025

Oscar was an amazing tech! He provided top-notch service, was professional, polite, arrived on-time, and fixed our issue correctly. This was difficult because Sears HQ processes are not easy to navigate. We are very pleased with Oscar and are grateful for all the time he gave to our issue. I would highly recommend Oscar!

Source: Google

Customer service response - Thank you for your positive feedback, Jean! We're glad to hear Oscar provided top-notch service and resolved your issue despite the challenges.

Sears Home Services on May 08, 2025

Norma P

April 21, 2025

Clint is his name & he was EXCELLENT!!!!!! Please always send him if I need service in the future. Thank you Clint!

Source: Google

Customer service response - Thank you for your positive feedback, Norma! We're glad to hear Clint provided excellent service, and we'll do our best to send him for any future needs.

Sears Home Services on April 20, 2025

Jeane D

April 10, 2025

Oscar called me to let me know that he would arrive with in 20 minutes. He went straight to work. He was very pleasant to answer my questions and very efficient as he worked. He suggested that my dryer vent should be cleaned and he did it pronto! I was very impressed with the service that he provided. Thank you for sending him to fix my dryer.

Source: Google

Customer service response - Thank you for your positive feedback, Jeane! We're glad to hear Oscar provided efficient service and addressed your concerns promptly.

Sears Home Services on April 10, 2025

Steve R

April 04, 2025

My technician went above and beyond. He corrected the things I knew I needed fixed but also addressed the things I didn’t. On time, efficient, and friendly. I will definitely use these guys again

Source: Google

Customer service response - Thank you for your positive feedback, Steve! We're glad to hear our technician went above and beyond, and that you found the service efficient and friendly.

Sears Home Services on April 03, 2025

MissD

April 02, 2025

Great service. Haven’t used them in years and they are still exceeding expectations.

Source: Google

Customer service response - Thank you for your positive feedback, MissD! We're glad to hear we exceeded your expectations after all these years.

Sears Home Services on April 01, 2025

Average Rating: 4/5 (388 reviews)