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  3. Illinois
  4. Rockford
  5. Sears Appliance Repair
  6. 7200 Harrison Ave
  7. Reviews

7200 Harrison Ave Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.7/5 (195 reviews)
Good service
October 28, 2024
Overall rating

Shaun was helpful in helping me better understand my issue. Customer service on the phone was horrible though.

Ian D, Capron, IL

Exceptional service from Miguel
October 26, 2024
Overall rating

I recently had the pleasure of working with Miguel, a technician from Sears, and I couldn't be happier with the service. Miguel was professional, knowledgeable, and efficient from start to finish. He clearly takes pride in his work, explaining the repair process to me and answering all my questions with patience and clarity. He arrived promptly, respected my space, and left everything clean and orderly once the job was done. My refrigerator is working perfectly thanks to his expertise. Highly recommend Miguel for anyone needing reliable and top-notch service!

Lenny D, Freeport, IL

Service technician
October 18, 2024
Overall rating

Miguel was a very professional young man. Kept me informed of what he was doing throughout my service appointment. Very knowledgeable young man.

Sandra R, Poplar Grove, IL

Great job
October 10, 2024
Overall rating

Miguel was wonderful to work with. He was very professional and helped us through a stressful situation.

Scott L, Freeport, IL

On going problems with refrigerator
October 08, 2024
Overall rating

4 years nothing but problems . On going bandages for a fix that last about 2 to 3 months. Service techs say it's one of the worst refrigerators Samsung has . Stay away from the ice maker on top . There junk!

Rocco R, Rockford, IL

Ge frig
October 08, 2024
Overall rating

He was polite, courteous,and found problem and then said the was no fix He was knowledgeable showed me the problem

Kathleen B, Sycamore, IL

Ice Tray Repair
October 07, 2024
Overall rating

Miguel S has always been professional, on time and done a wonderful job. We have had him come to our place of employment twice and done a great job both times.

Kim T, Freeport, IL

Technician Miguel
October 01, 2024
Overall rating

Miguel was extremely nice and very thorough. Would highly recommend him.

Cathy S, Rockton, IL

Great service!
September 30, 2024
Overall rating

I am very pleased with the entire process! From booking, the customer service, everything was exceptional. Thank you!

Jan K, Rockford, IL

5 stars
September 30, 2024
Overall rating

Very helpful and did a great job on our range.

Michael D, Belvidere, IL

Average Rating: 4.7/5 (195 reviews)

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