1321 Sandy Hollow Road Reviews
Showing most recent reviews from verified customers of Sears Home Services
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A++ Service. Always. I had Miguel come out to find the problem, which took a couple of minutes and I had Dino come out today to fix, replace parts and finish the job. 5 stars all the way. I only call Sears to help me whenever an appliance needs repairs. They are trust worthy and 100% compenet to do the job right.
Customer service response - Thank you for your wonderful review! We're thrilled to hear about your positive experiences with Miguel and Dino, and we're grateful for your trust in our services.
Sears Home Services on April 27, 2025
Raymond B
He was very thorough inspected the refrigerator could not find why the icemaker had stopped and then started working again. Said it could be possibly because the door on the freezer was not closed all the way very nice young man and very thorough. Great job.
Customer service response - Thank you for your review, Raymond! We're glad to hear our technician was thorough and provided a great service. If you need further assistance, we're here to help.
Sears Home Services on February 09, 2025
Stephanie T
Technician was very knowledgeable and polite. Explained everything to me.
Customer service response - Thank you for your positive feedback, Stephanie! We're pleased to hear that our technician was knowledgeable and polite in explaining everything to you.
Sears Home Services on November 26, 2024
Sondra G
He tried extra hard to defrost ice maker , so he could replace part. Much appreciated. Hope it works !!!
Customer service response - Thank you for your review, Sondra! We're glad to hear our technician went the extra mile for you, and we hope your ice maker works perfectly now.
Sears Home Services on October 31, 2024
Marty B
Miguel is the most cordial and professional service person we've ever met. He is definitely a goodwill ambassador for your company. I would highly appreciate recommend your company to anyone. Thank you for sending him to our house .
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on October 10, 2024
Kurt D
Arrived promptly. Worked to quickly diagnose the issue and repaired the problem in a timely manner.
Customer service response - Thank you for your positive feedback, Kurt! We're delighted to hear that our technician provided prompt and efficient service.
Sears Home Services on October 01, 2024
Jacki H
The tech was very kind and knowledgeable! I appreciate him very much for fixing something that the person who was putting the dry together at the factory literally didn't do! it went out to be sold with the cord to be put in the outlet not attached to the inside of the dryer. Thank you so much for him doing his job! Great worker!!
Customer service response - Thank you for your wonderful review! We're delighted to hear that our technician was able to resolve the issue and provide you with excellent service.
Sears Home Services on September 04, 2024
Tina W
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on September 02, 2024
Stu M
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on July 28, 2024
Taqwona C
Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.
Sears Home Services on July 24, 2024