117 S Center St Reviews
Showing most recent reviews from verified customers of Sears Home Services
Dirk B
The technican was prompt and very knowledgeable of the product! Did a great job and cleaned up when he was finished!!
Customer service response - Thank you for your positive review, Dirk! We're pleased to hear that our technician was prompt, knowledgeable, and left the area clean after completing the job.
Sears Home Services on January 27, 2025
Jenise N
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on January 21, 2025
Chad B
Friendly And knowledgeable.
Customer service response - Thank you for the amazing 5-star review ! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on January 19, 2025
Kathy T
Steve did a wonderful job!! He fixed everything and saved my ability to prepare Christmas dinner next week! I had submitted my visit request fairly late last night and he was here by 8:40 this morning! Incredible service! I would definitely call again if needed for a different problem or appliance!! Thank you so much!!
Customer service response - Thank you for your wonderful review, Kathy! We're thrilled to hear that Steve provided incredible service and helped you in time for Christmas dinner.
Sears Home Services on December 19, 2024
Mike W
Outstanding service
Customer service response - Thank you for your positive review, Mike! We're happy to hear you received outstanding service.
Sears Home Services on November 26, 2024
Serrano F
Omar, was very professional explained and on time.
Customer service response - Thank you for your positive feedback! We're glad to hear that Omar was professional and punctual.
Sears Home Services on November 05, 2024
Steven P
First repairman was not the "refrigerator guy". Had to wait additional 48 hrs. Second guy knew more about my call than I did...never let me explain because he knew everything and cut me and my wife off several times. Completed inspection and repair in a timely manner, but continued with a typical Monday blues and this is a terrible hassle to my day attitude. Completed repair with estimate...then while completing transaction kept talking making it very difficult to complete transactions as couldn't listen to instructions on phone while he was talking. Refrigerator is repaired, and no longer making noises. Very efficient in diagnosis and repair...but had the worst attitude of a service provider that I have had in some time.
Customer service response - We apologize for the inconvenience and the attitude of the technician, Steven. We're glad your refrigerator is repaired, and we appreciate your feedback to help us improve our service experience.
Sears Home Services on October 29, 2024
Randy C
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on October 14, 2024
Andrew C
Efficient and clean. Fixed washer well.
Customer service response - Thank you for your positive review! We're pleased to hear that our service was efficient and clean, and that your washer was fixed well.
Sears Home Services on October 06, 2024
K P
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on September 30, 2024
