1607 36Th St Reviews
Showing most recent reviews from verified customers of Sears Home Services
Furnace Yearly checkup
Excellent experience. Armando informed of the checkup and let me know all was good. Thanks Armando.
Richard S, Marseilles, IL
Service capability
He gave us some pointers about the microwave and even our fridge. Very nice.
Dawn H, Ottawa, IL
Friendly and Focused
Luis did a great job. Efficient and stayed on task. Friendly with my 4 year old "supervisor" also.
Nicole B, Princeton, IL
Technician visit
Technician Luis was prompt on his visit, kept us informed on his finding and advised accordingly. He was professional, knowledgable and caring and we are grateful for his time.
Justin L, Princeton, IL
Frig
The service was good. Love my Kenmore top freezer refrigerator.
Tracy H, Sterling, IL
Ice maker
Came at the appointed time. Diagnosed problem and made the repair quickly. Friendly and respectful.
John F, Marseilles, IL
Helpful
Quick and helpful in fixing the dryer. Very personable and easy to communicate with.
Amber W, Ottawa, IL
freezer
Service was great. The labor cost was exorbitant. Technician was there for 45 min, and it cost over $320.00 dollars. Should be ashamed of yourselves. No matter where the tech came from the cost was over the top. I will never use Sears repair service again and I will dissuade anyone from doing so.
Jesus H, Spring Valley, IL
Service call/maytag washer
Devin was friendly and professional while being efficient. My only dissatisfaction was the timeline starting with an estimation of 9am and the actual appointment happening at 3:30
Leslie C, Marseilles, IL
Steve
He's incredible! 20 years experience..super thorough and personable. We were darn lucky he was our tech today!!
Jane R, Leland, IL
