400 Golf Mill Center Reviews
Showing most recent reviews from verified customers of Sears Home Services
Great service
Ran diagnostic check and with my input on the problem, he was able to solve and fix the problem. Very courteous and knowledgeable. Very happy with service.
Donna C, Park Ridge, IL
GE Range not igniting properly
Gani solved & corrected the prob. in less than an hr.!
Fred K, Niles, IL
feedback on fridge diagnosis
Mr Gjolek came to diagnose a problem with my fridge where the fridge wasn't cooling. He was courteous, knowledgeable, and did the diagnosis quickly. After the diagnosis, he took the time to patiently explain his findings and options of fixing it. It was a good experience.
Ray N, Wilmette, IL
Great service
Caring, personable and friendly service provided by Gjolek! Would highly recommend.
Joseph T, Mt Prospect, IL
Mr
We were told today that the part that was ordered, the seal for the dryer, was worn down & there is no replacement for it. The first tech who came for the maintenance, had ordered it. Todays tech said that was a contractor, & they may not be familiar or properly trained. I'm disappointed that Sears uses a company with technicians who are not properly trained. The other concern I have is the long time frame of being told between 0800 & 5pm. I wasted an entire day waiting for something that was not needed. Furthermore, I have concerns of whether my other appliances were serviced properly.
Robert P, Chicago, IL
Warranty
Cornel was great! He provided excellent service and showed what a professional he is at his work
Mary A, Glenview, IL
Gas Dryer cleaning and repair
Dallas was quite personable and helpful. Our dryer was dirty and not heating efficiently. He resolved the issues and convinced us that with all the old appliances in the house we had recently purchased we should sign up for the Sears warranty plan for appliances.
Roger W, Glenview, IL
Rescheduled service after waiting all day for him to come.
He was very nice. The only reason he got a 4 star is because I waited home from 8-4:30 for him to come and at 4:30 I got a call that he was not going to make it and come the next day. I then had to cancel a drs appointment because he rescheduled. He said he tried calling in the morning but he did not leave a message and there was not any calls from him on my recent calls for the day.
Grace, Northbrook, IL
Detailed and informative but.,
The service tech was informative and detailed. Very professional. Unfortunately my washing machine does not start. I'll need to reschedule for service.
Carina H, Des Plaines, IL
Service
Francisco knew what he was doing and overcame any problem. I wanted him to stay longer to see if the washing machine was fiwed but because it would need to cycle through to go from wash to rinse, probably 5 or more minutes he did not want to wait.
Francine M, Chicago, IL
