2065 George St Reviews
Showing most recent reviews from verified customers of Sears Home Services
Attentive and Respectful to Customers
This Service representative was very good in his customer service skills. He listened to our needs and acted upon the solid principles of offerings solutions to us. Rather than ignore, dismiss, and make excuses for Sears Services mistakes. We recommend he be a role model for other Sears service personnel. He was the first person from Sears after 9 days of no hot water that gave us hope . Being Senior citizens we felt Sears ignored our phone calls, patronized us with empty promises and dismissed our needs . All this after we paid for a service plan ??? Our question is why is Sears in the service business to service appliances if they don't want to anymore???Anyway thank you to this gentleman for his kindness and sincere support on a upside down fiasco of 9 days of repairing a simple hot water heater .
Letitia S, Chicago, IL
Dallas was great
Quick diagnosis of a small problem that caused big laundry delays. Now we are happily cleaning again with knowledge of how to prevent the problem going forward. Big thanks to Dallas!
Janis S, Bensenville, IL
5
He's quick and a good tech. Thanks! He finished the work quickly.
Joel E, Melrose Park, IL
Excellent Tech
Miguel was finally able to zero in on the problem. He was the 4th tech to come out. He came last week ordered the parts and finally got it fixed right
Sue F, Elmhurst, IL
Refrigerator repair
Efrain was superb and deserves commendation from Sears as soon as possible
Robert D, Oak Park, IL
My dishwasher
Larry came out, found the problem and fixed it. I had it fixed in April, and before the 30 days it started messing up again. The other company never called me back. Larry was here shorter time then the other guy.
Lawrence B, Schiller Park, IL
Washer Service
Great Service he knows what his doing came in and knew what was wrong right away got to work and changed the part, thanks.
Cesar C, Melrose Park, IL
Professional and efficient
Was able to diagnose and correct issue immediately. Professional and efficient.
Lena R, Chicago, IL
Oven Trouble
Gani was able to diagnose problem. Part not available. I will have to purchase a new stove.
Linda C, Schiller Park, IL
Wash machine diagnoses
In Oscar guiding me through the sevice call, l was able to decide to repair or replace my wash machine. His expertise and experience made it easy to know what to do and why.
Rita M, Chicago, IL
