1601 Broadway Reviews
Showing most recent reviews from verified customers of Sears Home Services
Kathy S
Customer service response - Thank you so much for the fantastic 5-star rating, Kathy! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on July 04, 2024
Elly O
He was very nice and answered many questions I had about the new refrigerator.
Customer service response - Thank you for your kind words! We're thrilled to hear you had a positive experience and that your questions about the new refrigerator were answered satisfactorily.
Sears Home Services on June 30, 2024
Jane I
Don was very efficient and capable. Diagnosed the issue quickly.
Customer service response - Thank you for recognizing Don's efficiency and diagnostic skills! We're glad he could resolve the issue swiftly.
Sears Home Services on June 20, 2024
Martha G
He was very kind and knowledgeable. Taught me several things I did not know Very good at what he does. The he question was “ how can we do better” I don’t think you can with him can’t get any better
Customer service response - Thank you for your glowing review! We're thrilled to hear that our technician exceeded your expectations.
Sears Home Services on June 20, 2024
Consuelo P
Customer service response - A big thank you, Consuelo, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on June 20, 2024
Jim P
Derek Schmidt did an excellent job! Explained what happened, how he was going to fix it and how to prevent it in the future! Thanks Derek!
Customer service response - We're delighted to hear about your positive experience with Derek! Thank you for sharing how informative and helpful he was.
Sears Home Services on June 19, 2024
Bonnie B
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on June 11, 2024
Leland W
Jeffery arrived within the time estimated on the website accessed thought the email link. He was polite, professional, and knowledgeable. He had to order parts for the refrigerator and will have to return but was able to take care of our washer while he was here. Great job!
Customer service response - Thank you for taking the time to share your experience with us. We're glad to hear Jeffery met your expectations, and we look forward to resolving your refrigerator issue promptly.
Sears Home Services on June 09, 2024
Linda L
Very efficient and personable
Customer service response - Thank you for recognizing our efficiency and personable service. We're thrilled to have met your expectations!
Sears Home Services on June 05, 2024
Alex K
Service person was knowledgeable and courteous
Customer service response - Thank you for the positive feedback! We're thrilled to hear that our service team left a good impression.
Sears Home Services on June 03, 2024
