1601 Broadway Reviews
Showing most recent reviews from verified customers of Sears Home Services
Cindy B
Fast and courteous. Arrived early which was great.
Customer service response - Thank you for your kind words, Cindy! We're glad to hear you appreciated the fast and courteous service.
Sears Home Services on May 04, 2025
Susan R
I'm very happy with my experience and the technician Derrick from Effingham was a great guy. Thank You for sending him my way.
Customer service response - Thank you for your kind words, Susan! We're glad to hear you had a happy experience with Derrick's service.
Sears Home Services on May 01, 2025
Andy G
Derek, the technician knew what he was doing. He was friendly, efficiently identified and solved the problem, and explained everything.
Customer service response - Thank you for your kind words, Andy! We're glad to hear Derek provided friendly and efficient service while solving the problem and explaining everything clearly.
Sears Home Services on April 29, 2025
Meredith K
Took too long after l got parts to get tech back to fix appliance, two plus weeks !
Customer service response - We apologize for the delay in scheduling the technician, Meredith. We appreciate your feedback and will work to improve our service scheduling.
Sears Home Services on April 23, 2025
Dawn H
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on April 14, 2025
JoAnne A
This man is so nice & very knowledgeable!! I really appreciate all his help!!!
Customer service response - Thank you for your kind words, JoAnne! We're delighted to hear you appreciated the knowledgeable and helpful service.
Sears Home Services on March 31, 2025
Dusty R
Jeffery did awesome job super nice
Customer service response - Thank you for your kind words, Dusty! We're glad to hear Jeffery did an awesome job and was super nice.
Sears Home Services on March 09, 2025
Toni H
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on January 28, 2025
Cindy (
Derrick was excellent!! Efficient and friendly!! I didn't even have to unload a shelf by it...he just climbed over and went to work!!
Customer service response - Thank you for your wonderful feedback, Cindy! We're thrilled to hear Derrick provided efficient and friendly service.
Sears Home Services on December 03, 2024
Joseph M
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on December 03, 2024
