3000 W Deyoung Ste 500 Reviews
Showing most recent reviews from verified customers of Sears Home Services
cj B
Customer service response - Thank you so much for the 5-star rating, cj! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on August 04, 2024
Annessa N
Chris was very knowledgeable, patient, and understanding. Had it fixed in no time! Awesome guy! Thank you!
Customer service response - Thank you for your kind words and for acknowledging Chris's hard work. We're thrilled he could resolve the issue quickly for you!
Sears Home Services on June 24, 2024
Diane T
Chris explained things well and was great. There appointment process is a joke. I was not notified that my appointment was changed from Thursday to Monday. There needs to be communication between appointments and customers. I would have been upset if I would have taken time off from work on Thursday.
Customer service response - We apologize for the mix-up with your appointment and the lack of communication you experienced. Thank these details will help us improve our scheduling process.
Sears Home Services on June 20, 2024
Sue M
The serviceman was great. Checked out dishwasher and it’s up running . Really a top notch serviceman. He is really personable and check everything before he goes.
Customer service response - Thank you for your positive feedback! We're thrilled to hear our serviceman provided such excellent service and got your dishwasher running smoothly.
Sears Home Services on June 20, 2024
Robert T
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on June 16, 2024
Tammy W
He was so nice and knowledgeable!
Customer service response - Thank you for your kind words! We're thrilled to hear you were pleased with the service.
Sears Home Services on June 11, 2024
Tina B
Shevawn J
Excellent job! Very friendly and explained and showed me what the problem was. Very much appreciate that kind of integrity!
Customer service response - Thank you for the kind words! We're delighted to hear you appreciated our service and the explanation of the problem.
Sears Home Services on June 03, 2024
Linda S
Customer service response - A big thank you, Linda, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on May 29, 2024
Lisa G
Customer service response - A big thank you, Lisa, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on May 28, 2024