3000 W Deyoung Ste 500 Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.3/5 (66 reviews)

J S.Nelson

August 28, 2024

My repairman was very prompt, knowledgeable and efficient. Bonus that he was a delightful young man with a sense of humor. Gold star service!

Source: Google

Customer service response - Thank you for your wonderful feedback! We're thrilled to hear you had a positive experience with our prompt and knowledgeable repairman.

Sears Home Services on August 28, 2024

Beth Benns

August 28, 2024
Source: Google

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on August 28, 2024

Maureen Hentz

August 22, 2024

Quickly found the problem with washer and was very pleasant. Would definitely recommend using again.

Source: Google

Customer service response - Thank you for your positive feedback! We're delighted to hear that our service was efficient and pleasant, and we appreciate your recommendation.

Sears Home Services on August 22, 2024

Richard Harp

August 15, 2024

Execellent tech, efficient, polite and knowledgeable

Source: Google

Customer service response - Thank you for your positive feedback! We're delighted to hear that our technician provided efficient, polite, and knowledgeable service.

Sears Home Services on August 15, 2024

Allen Craft

August 14, 2024
Source: Google

Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!

Sears Home Services on August 14, 2024

cj b

August 04, 2024
Source: Google

Customer service response - Thank you so much for the 5-star rating, cj! We’re delighted to know you had a great experience. We’re always here if you need us in the future!

Sears Home Services on August 04, 2024

Annessa Norman

June 24, 2024

Chris was very knowledgeable, patient, and understanding. Had it fixed in no time! Awesome guy! Thank you!

Source: Google

Customer service response - Thank you for your kind words and for acknowledging Chris's hard work. We're thrilled he could resolve the issue quickly for you!

Sears Home Services on June 24, 2024

Diane Todd

June 20, 2024

Chris explained things well and was great. There appointment process is a joke. I was not notified that my appointment was changed from Thursday to Monday. There needs to be communication between appointments and customers. I would have been upset if I would have taken time off from work on Thursday.

Source: Google

Customer service response - We apologize for the mix-up with your appointment and the lack of communication you experienced. Thank these details will help us improve our scheduling process.

Sears Home Services on June 20, 2024

Sue Mace

June 20, 2024

The serviceman was great. Checked out dishwasher and it’s up running . Really a top notch serviceman. He is really personable and check everything before he goes.

Source: Google

Customer service response - Thank you for your positive feedback! We're thrilled to hear our serviceman provided such excellent service and got your dishwasher running smoothly.

Sears Home Services on June 20, 2024

Robert Taylor

June 16, 2024
Source: Google

Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!

Sears Home Services on June 16, 2024

Average Rating: 4.3/5 (66 reviews)