3340 Mall Loop Dr Reviews
Showing most recent reviews from verified customers of Sears Home Services
Tamara A
I had an in warranty issue on a new purchase. Another repair company came multiple times and couldn’t fix it. Isadore with Sears Appliance Repair came and within 30 minutes tracked down the problem and had the part and repair done quickly. I’m so impressed with his professionalism, experience, and quick fix to my months long struggle.
Customer service response - Thank you for sharing your experience, Tamara! We're happy to hear that Isadore was able to quickly resolve your issue with professionalism and expertise.
Sears Home Services on April 21, 2025
Bruce D
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on April 20, 2025
William B
Izzy was very well prepared and did his very best to solve our problem.
Customer service response - Thank you for your positive feedback, William! We're happy to hear that Izzy was well prepared and did his best to solve your problem.
Sears Home Services on April 20, 2025
Sarah K
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on April 15, 2025
Kyle N
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on April 14, 2025
Tippy N
I previously had my first warranty with Select Home, they were terrible! They left a bad taste in my mouth, so I didn't get another one. In March of this year, Sears came out to service my refrigerator. At that visit the technician informed me about Sears whole house warranty. Taking advantage of the warranty, would allow me to cancel my service contract with another company (who provided maintenance on my HVAC system twice a year, that I paid yearly for and they didn't cover anything else). What sold me was they service any make/model, cover a wide range of appliances/systems and take care of maintenance for the HVAC---->free of charge. This year I've replaced my kitchen faucet and took care of a plumbing issue in my bathroom. I used Home Depot Repair Service and Ace Handyman Service. It costed more than it would have, if I had Sears whole house warranty. By far Sears is way more affordable and worth it!
Customer service response - Thank you for sharing your experience, Tippy! We're happy to hear that our whole house warranty has been beneficial and more affordable for you.
Sears Home Services on April 10, 2025
Ashley M
Set up an appointment for a leaking dishwasher at 9am and technician came out and repaired the same day, efficient and quick service experience.
Customer service response - Thank you for your positive feedback, Ashley! We're happy to hear that you received efficient and quick service for your leaking dishwasher.
Sears Home Services on April 06, 2025
Stan R
The technician was thorough and very professional. He took the time to look at everything
Customer service response - Thank you for your positive feedback, Stan! We're happy to hear that our technician was thorough and professional.
Sears Home Services on April 01, 2025
Carmela R
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on March 23, 2025
Liz B
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on March 16, 2025
