3340 Mall Loop Dr Reviews
Showing most recent reviews from verified customers of Sears Home Services
Tippy Necole
I previously had my first warranty with Select Home, they were terrible! They left a bad taste in my mouth, so I didn't get another one. In March of this year, Sears came out to service my refrigerator. At that visit the technician informed me about Sears whole house warranty. Taking advantage of the warranty, would allow me to cancel my service contract with another company (who provided maintenance on my HVAC system twice a year, that I paid yearly for and they didn't cover anything else). What sold me was they service any make/model, cover a wide range of appliances/systems and take care of maintenance for the HVAC---->free of charge. This year I've replaced my kitchen faucet and took care of a plumbing issue in my bathroom. I used Home Depot Repair Service and Ace Handyman Service. It costed more than it would have, if I had Sears whole house warranty. By far Sears is way more affordable and worth it!
Customer service response - Thank you for sharing your experience, Tippy! We're happy to hear that our whole house warranty has been beneficial and more affordable for you.
Sears Home Services on April 10, 2025
Ashley Maher
Set up an appointment for a leaking dishwasher at 9am and technician came out and repaired the same day, efficient and quick service experience.
Customer service response - Thank you for your positive feedback, Ashley! We're happy to hear that you received efficient and quick service for your leaking dishwasher.
Sears Home Services on April 06, 2025
Stan Rygula
The technician was thorough and very professional. He took the time to look at everything
Customer service response - Thank you for your positive feedback, Stan! We're happy to hear that our technician was thorough and professional.
Sears Home Services on April 01, 2025
Carmela Romano
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on March 23, 2025
Liz Bennish
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on March 16, 2025
Shawna Boyce
Luis was an absolute pro! Amazing service, quick diagnosis and he had the part available to make the fix. I cannot say enough great things about Luis!
Customer service response - Thank you for your positive feedback, Shawna! We're happy to hear that Luis provided amazing service with a quick diagnosis and repair.
Sears Home Services on March 16, 2025
Char X
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on March 16, 2025
acedragon111
The tech did amazing. Service was covered past the deductible and job was quick.
Customer service response - Thank you for your positive feedback! We're happy to hear that the service was efficient and covered beyond the deductible.
Sears Home Services on March 12, 2025
Chris Crescenti
Jerel was excellent. He took the time to answer all my questions and was extremely thorough and professional. I was very satisfied with the service and would highly recommend.
Customer service response - Thank you for your positive feedback, Chris! We're happy to hear that Jerel provided thorough and professional service and answered all your questions.
Sears Home Services on February 02, 2025
Bill Pierce
Luis was Great!!!, at 8am in the morning he already starts his day with a smile,
Customer service response - Thank you for your positive feedback, Bill! We're happy to hear that Luis started his day with a smile and provided great service.
Sears Home Services on January 28, 2025
