5050 S Kedzie Ave Reviews
Showing most recent reviews from verified customers of Sears Home Services
Service provide/provided
Very professional. Explained what he was doing and why it had to be done.
Ruth J, Chicago, IL
Awesome Service
Adelkarim, is professional, courteous and kind. He is knowledgeable and a pleasure to work with. Phenomenal service!
Leslie M, Chicago, IL
Saved my refrigerator
I think Cristian did a great job very knowledgeable and skilled at what he's doing
Loree Y, Chicago, IL
Awesome Job Nate!
Nate provided excellent customer service! He called ahead of time to let us know when he was en route, which helped us run a few necessary morning errands. He promptly solved the problem with our furnace. We are very appreciative. Thank you!
Seth G, Chicago, IL
Ms
He explained the problem to me and informed me of my options
Christine Ochoa, Hammond, IN
Gas range repair
Olu was great. I'll give updates as needed. I wish the price wasn't so high....you asked! 🙂
Sandra C, Chicago, IL
Scheduling appointment through automation
This experience with phone scheduling was horrible. Never got to talk to a person and I got frustrated the phone system was very disappointing. I had to take my clothes to the laundromat b/c uniforms were needed. Today CJ represented Sears in an awesome way. Please work on that system. Check the phone log using my number to see why people get frustrated with this system.
Mrs J, Chicago, IL
C. is the absolute best!!
I previously had really rough experiences with Service people from Sears. Specifically I have had workers who were not communicators or who didn't take the time to fully assess or problem solve. But Tanya put her heart and soul into the communication with us. She did an excellent job on the refrigerator and was able to quickly assess what we needed and how to make it happen. I 10 out of 10 recommend you promote her. She also did an amazing job training someone she brought with her with patience and care. After years of frustration with Service people, this by far has been my best experience with Sears.
Candice H, Chicago, IL
Technician
Courteous and efficient, this technician called to let me know his approximate times. An additional call was made to inform me of his imminent arrival within fifteen minutes. He arrived on time. My appointment was uneventful.
Hazel W, Chicago, IL
Maintenance
Very nice man also helpful by suggesting change carbon monoxide alarm
Frances P, Chicago, IL
