1802 West Lawrence Ave Reviews
Showing most recent reviews from verified customers of Sears Home Services
Judy S
Repair person Juan was wonderful. Apologized for late arrival because of traffic. Figures out the problem and FIXED it. Fully working now. Didn’t try to sell me anything but what he had to do to fix my dishwasher. Piece of glass in the pump. Took him awhile but he got it out. Good experience. Would recommend him anytime. Your update system is much better but it would be nice if at some point one could speak to a HUMAN. customer Service. But Juan was great.
Brian S
I like how honest the repair technician was and how the problem was explained in a way that made complete sense. Thank you for your time.
Christina E
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on May 27, 2025
Jennifer M
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on May 27, 2025
John S
Kenneth was very polite and professional.
Customer service response - Thank you for your feedback, John! We're happy to hear Kenneth was polite and professional.
Sears Home Services on May 11, 2025
George J
He was quick and effective!
Customer service response - Thank you for your feedback, George! We're happy to hear our technician was quick and effective.
Sears Home Services on May 12, 2025
Kristie
Juan was super professional, very knowledgeable, and made great recommendations.
Customer service response - Thank you for your feedback, Kristie! We're happy to hear Juan was professional, knowledgeable, and provided great recommendations.
Sears Home Services on May 05, 2025
nadine E
I loved her. She was everything you want in a repair person: Courteous, professional, honest, and knowledgeable. I would. definitely use her again.
Customer service response - Thank you for your feedback, Nadine! We're happy to hear you found our technician courteous, professional, honest, and knowledgeable.
Sears Home Services on May 05, 2025
Nikil S
Shout-out to Juan M - he took care of my dishwasher, fridge, range, washer, and dryer, and clearly explained what issues there were and proper maintenance. He did a great job, and I learned a few things about taking care of my appliances
Customer service response - Thank you for your feedback, Nikil! We're happy to hear Juan M provided excellent service and helpful maintenance tips for your appliances.
Sears Home Services on May 01, 2025
Mr N
Sears technician Horace He was very nice and personable, making the entire experience enjoyable. His extensive knowledge and helpful suggestions provided valuable information that made a real difference. I truly appreciated his assistance and would highly recommend him to others.
Customer service response - Thank you for your feedback! We're happy to hear Horace was personable and knowledgeable, making your experience enjoyable.
Sears Home Services on April 27, 2025
