1631 E Empire St Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.9/5 (68 reviews)

Laura C

October 02, 2024

Text was helpful and offered suggestions to care for dryer.works great.thanks so much.will be calling this place again

Source: Google

Customer service response - Thank you for your positive feedback, Laura! We're glad to hear our technician was helpful and provided useful suggestions. We look forward to assisting you again in the future!

Sears Home Services on October 02, 2024

Antoinette H

September 11, 2024
Source: Google

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on September 11, 2024

Sudhakar P

August 20, 2024

Had a problem with my dryer and the technician was very knowledgeable and and professional! In fact, at a very reasonable cost. Highly recommended!

Source: Google

Customer service response - Thank you for your kind words and recommendation! We're delighted to hear our technician provided knowledgeable and professional service at a reasonable cost.

Sears Home Services on August 20, 2024

Joe R

August 20, 2024
Source: Google

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on August 20, 2024

Terry C

August 13, 2024

Fast service and excellent customer service.

Source: Google

Customer service response - Thank you for your kind words; we're delighted to hear about your satisfaction with both our service speed and customer service quality!

Sears Home Services on August 13, 2024

Julianne H

August 11, 2024

Very timely and professional

Source: Google

Customer service response - Thank you for highlighting our timeliness and professionalism, we truly appreciate your feedback.

Sears Home Services on August 11, 2024

Kate K

August 06, 2024

Robert was knowledgeable, explained the problems with our stove, & was punctual. You should hang onto him!!!

Source: Google

Customer service response - Thank you for your kind words about Robert and our service. We're proud to have him on our team and glad you were satisfied with the repair!

Sears Home Services on August 06, 2024

Kenneth M

July 25, 2024

Tony has been repairing our appliances for years. He is extremely knowledgeable, works quickly but accurately, and is a nice man.

Source: Google

Customer service response - Thank you for sharing your positive experiences with Tony's appliance repair services. We're thrilled to hear about the excellent and friendly service you've received over the years.

Sears Home Services on July 25, 2024

Muthu K

July 09, 2024

He figured out the problem very quick and got the issue resolved very quick. Great work, thanks!

Source: Google

Customer service response - We're thrilled to hear our technician quickly identified and resolved the issue for you. Thank you for your positive feedback!

Sears Home Services on July 09, 2024

Kelly S

June 26, 2024

Michael was very kind and professional. He was able to rearrange his schedule because it was raining when he was supposed to come out. He communicated well and let me know when he was coming.

Source: Google

Customer service response - Thank you for your positive words about Michael's accommodating and professional service. We're glad he could effectively communicate and rearrange to best suit your needs.

Sears Home Services on June 26, 2024

Average Rating: 4.9/5 (68 reviews)